Rianna Walker

 Rianna Walker 69 Long Lane, Constant Spring P.O Kingston 8 Tel: -(cell) E-mail:-Professional skills Excellent oral and written communication skills with the ability to communicate with persons at all levels. Good interpersonal skills Motivational leader and “hands-on” team contributor with the ability to develop teams and work with a diverse group of individuals. Proficient in Microsoft Office Suite EmplOyment Sep 2020 – March 2021 Robinson’s Haulage and Hardware Customer Service/Sales Representative Ensure that all service related issues are resolved in a timely manner Schedule appointments for technician visits Deliver outstanding service, exceed expectations and build long term loyalty with clients Promote and advertise products of the company May 2021- September 2022 Sutherland Global Solutions Sales Representative Ensure that all service related issues are resolved in a timely manner Schedule appointments for technician visits Deliver outstanding service, exceed expectations and build long term loyalty with clients Promote and advertise products of the company November 2022- March 2023 VXI Jamaica Customer Service, Technical and Sales Representative Assisted clients with paying their phone bills Schedule appointments for technician visits Deliver outstanding service, exceed expectations and build long term loyalty with clients Promote and advertise products of the company February 2024 – August 2024 The Office Gurus Call Centre Solutions Customer Service Representative Assisted Vacasa guests with checking into their vacation home successfully Assisted Vacasa guests with any issues they were having during their stay Booked Vacasa stays for clients EDUCATION - Oberlin High School- Merl Grove High School (School Leaving Certificates) 9 CSEC SUBJECTS Mathematics- (Grade III) English Language-(GradeIII) Information Technology-(GradeIII) Office Administration-(GradeIII) Principles of Accounts-(GradeIII) Foods Nutrition and Health-(GradeII) Human and Social Biology-(GradeIII) Visual Arts-(GradeIII) Physical Education-(GradeII) 3 CAPE SUBJECTS Communication Studies-(GradeV) Entrepreneurship-(GradeIV) Foods Nutrition and Health-(GradeV)