Rialie Bulquiren Altamera

I am a highly skilled Customer Service and Sales Professional with over 5 years of experience providing exceptional support across multiple channels, including chat, voice, and email. My expertise lies in delivering seamless customer experiences, driving sales conversions, and resolving technical inquiries with efficiency and accuracy. I am known for my strong communication skills, problem-solving abilities, and customer-focused approach, which have consistently contributed to customer satisfaction and retention. I have an experience working as a Virtual Assistant with a strong background in lead generation, administrative support, and calendar management. I’ve successfully handled various tasks such as client research, data entry, email management, and scheduling meetings with accuracy and efficiency. I take pride in being detail-oriented, reliable, and highly organized — ensuring smooth day-to-day operations for the businesses and professionals I support.