Rhyla Sy

Rhyla Jamaica U. Sy 1623 B-Yuseco St. Sta Cruz Manila-- Education June 2010 – March 2014 Bachelor of Science Applied in Mathematics Major in Actuarial Science University of Santo Tomas - España Blvd., Sampaloc, Manila discipline that applies mathematical and statistical methods to assess risk in insurance, finance and other industries and professions June 2000 – March 2010 HighSchool and Elementary Espiritu Santo Parochial School Activities and Awards 2017 Broker Code Clean-up Project Risk Committee Email Blast w/ 73% participation 2016 Participation in Zero-Billed Project A-Class Awardee for the month of May Weekly Business Performance Meeting 2015 Spot and Best Team awards A-Class Awardee for the month of July CIB Night of the Stars – one of the event drivers (creative section) CIB Manila Advanced Excel Skills – Phase 1 & 2; Verificaion Workshop; Root Cause Analysis; Operational Excellence for Personal Performance Good Works Activity 2014 Actively participate in improvement initiative projects/programs (paperless project) Graduated Cum Laude (GWA of 1.465) Professional Affiliation May 2017 Risk Committee Team - Funds Division August 2016 POC – Employee Appreciation Week (People Agenda) April 2015 JPMorgan Organization (creatve staff member) Work Experience May 2017 - July 2018 Senior Operations Analyst - Reconciliation Team Funds Division Citco International Support Services Limited - Philippine ROHQ Produce daily operational deliverables in line with client service level agreements Complete break resolution for all open items with brokers or clients Communicate with other operations team in different offices on break resolution this includes answering counter party/client requests, resolving missing, incomplete or inaccurate market data and security set-up details. Distribute weekly/daily reporting to clients as per the set SLAs Affirmations/matching of trades based on short form confirmations/trade recaps. Suggest methods and procedures for any improvements to the existing procedures, reviewing with supervisor/operations manager for input or approval. Review work of junior staff, coaching and training them on best practices Assist in verifying test results for all in house system enhancements. June 2016-May 2017 Billing Analyst –Invoice Production JPMorgan Corporate & Investment Bank – Global Fee Billing Team Management of all Invoice-related material and processes within SLA and manage accuracy regardless of input point Monitor and resolve Variances. Analyst must ensure that variances from previous billing cycles are valid based on core systems/reports. Supporting the measurement and delivery of service levels and KPI targets Coordinate and participate in process improvement initiatives April 2015 – May 2016 Transaction Processing Specialist – AIS IR Processing JPMorgan Corporate & Investment Bank - Dublin Dealing for Alternatives Investment Services Support the day to day operations for end-to-end transaction processing for trades received from global and domestic clients. Liaise with internal clients, client services & relationship managers. Cross Trained with other members of team as part of the Jenga Project realignment July 2014 – March 2015 Transaction Processing Specialist – Transfer Agency JPMorgan Corporate & Investment Bank - Dealing Team (Dublin Market) for Hedge Fund Services Analyze instructions to determine accuracy and completeness of the data Perform complex inquiries and research Support client relationships Summer 2013 Actuarial Intern Knights of Columbus Fraternal Association of the Phil. Inc. –Intramuros, Manila Individual Valuation of benefit reserves (MS Excel) Macro Programming in creating mortality tables Performed other functions assigned by supervisors Skills References -Highly organized and detail-oriented with the ability to work under pressure in a high volume environment within tight deadlines/cut-offs -Proficient in MS Word, Excel, PowerPoint and programming languages such as C++ , COBOL. -Strong analytical and investigative skills -A self-starter with the ability to handle multiple tasks at one time with minimal supervision -Exceptional listener and communicator who effectively conveys information verbally and in writing. -Fast learner, willing to try new things and interested in improving efficiency on assigned tasks. -Ability to work independently and with a group effectively -Results-driven achiever with exemplary planning and organizational skills. Excellent references available upon request.