WORK EXPERIENCE
CUSTOMER SERVICE AGENT
Cebu Pacific Air Inc. - 1Aviation| 2019 - 2022
Managed a substantial load of administrative
work with precision.
daily flight reports
email management
monitors staff trainings
documentation/record keeping
office supplies inventory
Providing excellent customer service by assisting
guests with;
information inquiries
confirmation of bookings
check-in process
make sure that passengers aboard the flight
with no issues.
RHOXAN
SAWAY
CUSTOMER SERVICE /
EXECUTIVE ASSISTANT
PERSONAL PROFILE
An independent and passionate individual with
more than 6 years of experience in customer
service and administrative support. Tech savvy
and committed to providing exceptional service.
Constantly evolving and growing.
CONTACT ME AT
PROJECT BUSINESS OFFICE ASSISTANT
PLDT Inc. - Proserve | 2017 – 2018
Maintained a positive work ethic
Responsible for performing administrative tasks
(e.g., data encoding and product inventory)
Responding to customer inquiries/requests for
telephone repair and plan upgrades.
OPERATION ASSISTANT
Copylandia | 2014 - 2017
Minimized delivery issues e.g., wrong item
delivered, incorrect address, and missing
products to maintain operations efficiency and
client satisfaction.
Responsible for the daily operation's invoicing
and dispatching
Responding to clients’ inquiries for products,
machines, and repairs.
Doing outbound calls for product sales or
payment collections
Marinduque, Philippines-(+63) 951 - 397 - 5083
live:.cid.1ca6cd1887b9ec23
EDUCATION HISTORY
Bachelor of Science in Information Systems
Educational Systems Technological Institute
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