Rhonalyn Sicat

RHONALYN SICAT CUSTOMER SERVICE REPRESENTATIVE/VIRTUAL ASSISTANT Personal Profile Career Summary A reliable customer service representative and virtual assistant with a strong work ethic and customer service and satisfaction record. Extremely motivated to constantly develop my skills and grow professionally. I am confident in my ability to follow instructions and deliver quality results. CUSTOMER SERVICE REPRESENTATIVE Core Competencies - Professional and Reliable - Organized - Team Player - Fast Learner - Attentive - Detail Oriented Contact Info Email:-Skype: live:jerujera LinkedIn: https://www.linkedin.com/in/rcsicat/ FB: https://web.facebook.com/rhonalyn.castillo.7 SKILLS Multi-Tasking Microsoft Office Communication Skills Research Lead Generation Admin Task Google Docs Basic Photoshop and Canva Ally Program| Apr 2016 - Feb 2018 - Conducted courtesy calls to new customers and assist them to enroll/create online profile - Provided appropriate responses and answers to customer concerns. CUSTOMER SERVICE REPRESENTATIVE Telstra-Credit Management| May 2006 - Feb 2007 Reviewed and evaluated standard responses to concerns. - Handled customers interactions and assisted them to have their services up and running. - - Collect Outstanding Balance on the account. Academic Background UNIVERSITY OF BATANGAS Bachelor Degree | Mar 2006 Bachelor of Science in Commerce- Major in Accounting Management Work References BABY JANE BALIBAGO AVP-Operations- Ally Program IQOR Clark Site 3- -/- MAIE REYES Quality Analyst/IQOR Clark Site3 - DIVINE PINEDA Senior Agent/IQOR Clark Site3 -/-