Rhodora Cruz

TESTIMONIAL PROFILE Certified and well trained for virtual assistance, social media marketing and management tasks. | Certified Voice Artist and Voice Ambassador of CreatiVoices Productions. EXPERIENCE Expense Concierge Solution Singapore | May 2019 - November 2019 RHODORA CRUZ Virtual Assistant | Social Media Manager | Certified Voice Artist CONTACT | SOCIAL: -Portfolio: bit.ly/RhodoraCruzDigital live:rhodora.cruz_2 www.linkedin.com/in/rhodora-cruz www.facebook.com/rhodoragcruz Page: rhodoracruzvoice bit.ly/rhodoracruzvoiceyoutube rhodoracruzvoice Video editing and prepares graphics design through Canva as contents for Social Media Marketing/Management and YouTube channel. Virtual Assistant | Remote Virtual Assistant Agency Quezon City, Philippines | November 2017 - April 2018 I used to run ads using Facebook Ads Manager/Power Editor to market the business online. Technical Support Representative | Convergys Ayala cor. Rufino St., Makati City | May 2014 - April 2016 I was part of pioneered 24/7 Global Helpdesk program for Rakuten, (the biggest online shopping company in Japan) which provides assistance on technical and non-technical issues affecting Rakuten employees in various geographic locations around the world. EDUCATION BACHELOR OF SCIENCE IN COMMERCE, MAJOR IN MARKETING UNIVERSITY OF LUZON | 1998 - 2002 TOOLS | SOFTWARE | SKILLS: • Email and Communication: MS Outlook | Gmail | Skype | Messenger | Zoom • Social Media Management: Hootsuite | Buffer | Facebook Scheduler | Facebook Business Manager / Power Editor | Twitter | Instagram | Pinterest | LinkedIn | Youtube • Documentation Tools: MS Office | Google Docs | Google Sheets | Evernote • Data Entry Applications: Google docs | Google Sheets • Presentation Tools: MS Powerpoint | Google Slides | Canva | Slideshare • File Sharing/Storage: DropBox | Google Drive • Graphics Design/Video Marketing: Canva | Movavi • Calendar and Schedule Management: Google Calendar • Screenshot/Screencast: Awesome Screenshot | Free Cam 8 | Snipping Tool • Research/Lead Generation: Google Search | Quora | Google Trends | Owler | Email Extractor | Email Hunter • Can do Translations from English to Filipino • voice-over for advertising or marketing, voice-over recordings for commercials (radio, tv, and internet), documentaries, film, corporate narrations, medical, e-learning, audio-book, jingles, and singing.