RHODESSA
JUSON
VIRTUAL ASSISTANT
WORK EXPERIENCE
ALL ABOUT ME
Back Office Support
A Chief Home Officer, a mother and carer
for two wonderful boys, I hope to resume
my career which, for the past 10 years been
working to various Business Process
Outsourcing companies involved in doing
back office tasks, customer support and
data entry.
CONTACT INFO
Skype: rhodessa.juson
Email:-Address: Caloocan City, Philippines 1428
ECEnterprise Group Manila Inc., 2015 - 2018
Provides support by processing online shopping expediting
shipping dates and tracking packages for customers.
•Provides support for merchants by acting as a content
moderator for products being offered online
Credit Card Chat Support Specialist
BA Continuum Philippines, Inc., 2013 – 2014
Service customers through multiple chats by troubleshooting
and administration of inquiries related to consumer credit card
products and online banking services.
Back Office Support
Sykes Marketing Services Inc., 2012 – 2013
SOFT SKILLS
Adaptability
Multi-tasking
Strong work ethic
Conflict resolution
Attention to detail
Flexibility
Research and creativity
Performs multiple and various tasks (back office work with a
financial institution) such as new account openings, account
maintenances, and ensuring they are completed in an accurate
and timely manner.
Bill Entry Professional
EXL Service Philippines, Inc., 2008 – 2011
Reviews shipment details from a scanned image sent through
online application and determines important information
related to consignor and consignee, then inputs logistics to a
software given by the client.
HARD SKILLS
Data Entry
Layout design
Research
Back Office Agent
SPI Global, 2007 – 2008
WHAT I LOVE TO DO
LOOK FOR
WATCH MOVIES
INSPIRATION
AND SERIES
Provides timely and accurate processing of back end
transactions, do multiple tasks and serve as back-up at any
given time.
EDUCATION BACKGROUND
AMA Computer University
BSBA Major in Financial Management, 2002
GETTING
LISTEN TO
CREATIVE
MUSIC
Bagong Silang High School
Completed High School Requirements, 1998