Rhoderika M. Carlos

Rhoderika M. Carlos     Mobile: - E-mail add:-Skype ID: rika_carlos79 Present address: 073 del Pilar St. Brgy. Sangitan West, Cabanatuan City, Nueva Ecija 3100 Personal Profile A competent individual who frequently exceeds normal demands, takes on additional tasks and is prepared to make an extra effort. Displaying initiative, drive, self-starting and works systematically. Meeting deadlines and adjusting rapidly to changing conditions. Working comfortably with others and gaining their confidence with the ability to communicate clearly and effectively at all levels. A fast learner with fresh and positive approaches to new problems. Job Experience Oct. 2016 to Dec. 2016 Receptionist Sodexo Pte. Ltd. – assigned in Unilever Asia – Singapore (Consumer Products) In-charge of turnstile pass issuance for guests. Accountable for all visitor, contractor, and employees badges. Assists the facility management team in addressing meeting room bookings, locker issues, lost and found items, and other employee’s concerns with regards to the company’s facilities. Attends to guest’s inquiries and phone handling. April 2015 to Sep. 2016 Branch Assistant Paramount Life & General Insurance Corp. – Philippines (Insurance) Responsible for client’s benefit processing & responds to their queries by phone or email. Assists with the overall operation of the branch office. In-charge of cashiering & banking, reception, administrative duties, pantry supplies maintenance, sales reports, receives & sorts mails, petty cash management, assists branch life agents in coordinating their concerns with head office personnel, & document transmittals. July 2012 to Nov 2012 (4 mos.) Crewing / Admin Asst./ Receptionist Phoenix Offshore Pte Ltd – Singapore (Crewing, Ship Management, Brokerage & Chartering) Assists in crewing, answering incoming calls, directing calls to appropriate person, taking and delivering messages, general office and pantry maintenance, receives and sorts mail, welcome and assist guests, arrange appointments as necessary, make travel arrangements, performs clerical duties such as filing, photocopying, bills payment thru cheques or telegraphic transfer, online banking, seafarers recruitment related tasks. March 2012 to April 2012 (1.5 mos.) Temporary Admin. Asst./ Receptionist J.K. Trading Pte. Ltd. – Singapore (Export) Answering incoming calls, banking, request and checking of export docs such as bill of lading & export permits, GST checking, insurance requests & checking, updating of lists & database, receives & sorts mail, welcome & assist guests, filing, faxing & photocopying, general office & pantry supplies maintenance. September 2010 to March 2012 (1 yr. & 6 mos.) Admin Executive/ Receptionist Marinco Asia Pte Ltd / Stream Offshore Production Pte Ltd – Singapore (Crewing / Oil & Gas-FSO/FPSO) Answering incoming calls, directing calls to appropriate person or department, taking and delivering messages, general office and pantry maintenance, receives and sorts mail, welcome and assist guests, arrange appointments as necessary, make travel arrangements, performs clerical duties such as filing, photocopying, invoicing as needed, bills payment thru cheques or telegraphic transfer, online banking, recruitment related tasks, CPF contributions and related concerns, filing of IR8A & IR21, employee’s work pass application & procedures, assist accounts in payroll preparation & claims, perform secretarial duties as assigned. January 2010 to August 2010 (7 mos.) Visual Merchandiser / Retail Staff Bysi Private Ltd. – Singapore (Fashion Retail) Singapore In-charge of customer service on the shop floor, merchandise display, cashiering and replenishment of stocks. November 2008 to September 2009 (10 mos.) Receptionist / Sales Coordinator Omnitec Security Systems LLC – Dubai, UAE (System Integrator) Screen and forward calls to appropriate personnel, provide company and employee information, taking messages and scheduling general manager’s appointments, greet and assist visitors, send & receive fax, paper circulation, filing of correspondences, checking, printing, & sending quotations, maintain and update office contact list of suppliers and clients, website development, events & exhibition coordination. May 2003 August 2008 (5 yrs.) Boutique Manager/ Cashier Future State Inc. (Fashion Retail) Philippines Brand Name: Human Responsible for achieving store’s sales target. Maximize profitability through effective management of store team & stock levels. Implement brand values, company programs, policies & procedures, recruitment, performance management, development & training. Manage store operations, maintenance, & visual merchandising. February 2001 June 2001 (4 mos.) Computer Encoder Fast Forward Business Center (Private business centre) Philippines Performs computer typing jobs, printing, scanning, and desktop publishing. > Reason for leaving: To give birth June 2000 October 2000 (4 mos.) Acting Credit Reviewer FTC Funds, Inc. (Lending) Philippines Responsible of reviewing credit, collection and recovery procedures to ascertain practices are within the company’s policies and guidelines. > Reason for leaving: Sensitive pregnancy June 1999 August 1999 (2 mos.) Customer Service Associate Video City (Video Rental) Philippines In charge of sales transactions and customer service. > Reason for leaving: To concentrate on thesis, part-time job only while studying Education 1996 – 2000 Wesleyan University – Philippines Bachelor of Science in Commerce Major in Computer Science  Outstanding Freshman  Outstanding Sophomore Seminars and Trainings On the Job Training Metrobank July 1998 Maharlika South, September 1998 Cabanatuan City, Philippines Performance Rating : 90%  In charge of encoding withdrawals, deposits, and other transactions in the Financial Management System and the General Ledger.  Participant Customer Service Technique Seminar September 25, 2006 Future State Inc. Warehouse Tanyag, Taguig City Philippines  Participant Positive Political Skills Seminar February 23, 2006 Future State Inc. Head Office Pasay City, Metro Manila Philippines  Participant People Crisis Management Seminar October 4, 2006 Future State Inc. Warehouse Tanyag, Taguig City Philippines Skills and Qualifications Career Professional Civil Service Exam Passer Computer Literate - Proficient in Microsoft Windows environment Interests Movies, TV Series, Music, Table Tennis, & Flower Arranging References Contact details available upon request Personal Data Capt. John Newington Managing Director Phoenix Offshore Pte Ltd - Singapore Mr. Valdemar Karlsen Superintendent / Site Manager Stream Offshore Production Pte Ltd - Singapore Ms. Jasmine Wong Facility Manager Sodexo Pte. Ltd. Mr. Darshan Singh Grewal Managing Partner J.K. Trading Corp. - Singapore Place of Birth Sex Civil Status Citizenship Religion Height Language : : : : : : : Cabanatuan City, Nueva Ecija, Philippines Female Married Filipino Christian 5’2” English & Filipino