Rhoda Onyinyechi Ekwedike

As a virtual Assistant, i have 4 years of hands-onexperience, I am a results-driven Virtual Assistant specializing in appointment setting,customer support, and e-commerce business. I am passionate about helping busy executives, entrepreneurs, and e-commerce businesses streamline their operations and focus on growing their core business.

Key Services.

• Appointment Setting & Scheduling: I efficiently manage calendars and appointments for executives, reducing scheduling conflicts and ensuring that you never miss important meetings.
• Customer Support: With a strong background in phone, email, and live chat support, I ensure your customers receive exceptional service, leading to improved satisfaction and loyalty.
• E-commerce Virtual Assistance: I offer support in managing product listings, order fulfillment, and customer inquiries, helping businesses like Shopify and WooCommerce stores grow and scale.
• Data Entry & Administrative Support: I provide accurate data entry services, project coordination, and general administrative support to ensure that your business operations run smoothly and efficiently.

Tools & Software I Use:

• Project Management: ClickUp, Asana, Trello, Monday.com
• Communication: Slack, Zoom, Google Workspace
• Customer Support: Zendesk, Freshdesk, Tawk.to
• E-commerce Platforms: Shopify, WooCommerce
• Appointment Scheduling: Calendly

Certifications:

• Certified E-commerce Virtual Assistant
• Certified Customer Service Professional
• Google Workspace Proficiency

I pride myself on my organizational skills, attention to detail, and commitment to client satisfaction. Whether you need help with appointment scheduling, e-commerce support, customer service, or general administrative tasks, I’m ready to assist and help streamline your business operations.

Let’s discuss how I can support you in achieving your business goals. Hire me today, and I will get started right away!