Rhoda Omotoye

Highly personable, passionate, and result-oriented Customer Service Representative with over three years of professional experience assisting customers in solving their concerns in the retail industry and currently, working as a customer experience representative in the tourism industry. I possess excellent telemarketing, phone support, and complaint resolution skills.

I am a great time manager, team player, highly flexible, an ardent listener, and a problem solver.

I am genuinely interested in ensuring customer satisfaction and loyalty by making sure I take customers through a wholesome service experience garnished with empathy and respect. This has helped me stand out in my service delivery.

I have hands-on knowledge in CRM software ( Hubspot CRM, Zendesk CRM, Intercom), G suite, slack, zoom, lead generation, phone support, chat support, email support, and cold calling, and willing to learn other tools.

I would love to learn about you and your business and find ways we could work together. I look forward to hearing from you!

Best,

Rhoda Omotoye