Rhoda Balucio

Expert in providing excellent customer service. I do have vast experience in working with E-commerce businesses. Proficient in providing customer assistance for Shopify, Amazon, and eBay Stores. Relevant experience with Property Management tasks. Proficient in using Appfolio, Buildium, AirBnB, RingCentral, DialPad, Helpscout, Zendesk, Freshdesk, Asana, Trello, Monday.com and Slack.

In my over 5 years of combined experience working as a Remote Virtual Professional, I have gained a lot of knowledge in using different business platforms, and communication tools and being able to organize complex tasks by using project management tools. I am proficient in using and navigating e-commerce websites such as Amazon, eBay, and Shopify. I am also keen on navigating order processing software like Shipstation. I am keen on using communication tools such as RingCentral, Dialpad, Telegram, Slack, Zendesk, Helpscout, and Freshdesk. I am also comfortable using Asana and Trello to help me manage and organize my tasks to submit deliverables on time.

I believe that my wide variety of work experiences would give me the edge to excel in this role and be the perfect candidate as your next Customer Service Representative. Communicating with clients and customers can be fun and challenging, and I am up to the challenge. I make sure to provide 100% efficiency and accuracy in giving correct information and excellent service.

I am driven and motivated to reach the goal and complete tasks on time. You can count on my integrity and professionalism at work.