Rhoda Adesilu

RHODA ADESILU Abuja, Nigeria- PROFESSIONAL SUMMARY Result-driven Communications Specialist with over 7 years of professional experience in implementing and executing various types of communication and research activities with a proven track record of successful project delivery in dynamic and fast-paced environments. A continuous learner with expertise in working with diverse teams. EDUCATION 2014 Bachelor of Arts: Mass Communication University of Jos - Jos, Plateau, Nigeria WORK HISTORY 2017 to Current Communications Officer Trustfund Pensions – Abuja ● Design and implement communications strategies, approaches and outreach materials, and activities that effectively promote the organization’s project and results to an international and regional audience. ● Work closely with the Regional Managers and business office staff to collaboratively coordinate and manage Trustfund Pension’s communications efforts to broaden programmatic reach, secure key partnerships, and deepen the organization’s impact. ● Successfully led the implementation of TFP Annual Essay competition from initiation to deployment as a major CSR initiative to mark the World Savings Day. ● Lead strategic advocacy and communications planning and implementation for TFP programmes, including external events such as World Savings Day, and World Environment Day. ● Support and manage the design and development of written, video and other communications materials and in-person activities that promote communication between Trustfund Pensions and its stakeholders. ● Design and manage the implementation of a comprehensive communications strategy to create, build and maintain the positive image of the organization to its stakeholders and public. ● Managed cross-functional team and stakeholder communication and oversaw the development of a new Brand Identity project within one month against the stipulated three months timeline. ● Write, edit and review selected content on Trustfund Pension’s website, newsletter, and social media channels. ● Championed the digitalization of approval forms to eradicate paper-based processes which led to a 90% increase in approval workflow and an 80% increase in resolution time. ● Conducted training sessions for staff to enable a smooth transition to change, and ensure they were adequately equipped to operate SharePoint. Led to a 70% reduction in complaints and an 80% turnaround time. ● Managed and maintained a positive relationship with all project ● ● ● ● ● ● ● ● ● ● stakeholders, including internal and external clients. Supervised the revamping of Trustfund website which led to a 70% increase in the number of visits and clicks just one month after deployment. Successfully negotiated a predicted project cost by 20% of the initial cost by sourcing for an alternative vendor. Participate in discussions and presenting project reports to leadership, recommending changes and ideas. Collaborated with Information Technology, Corporate Strategy, Customer Support Services and Executive Management teams to re-engineer the customer service processes, which led to the implementation and deployment of the Trustfund Interactive Virtual Assistant (TIVA). Organize and coordinate regular meetings with executive management, media, vendor, and other stakeholders in order to achieve road map goals and required functionalities. Take notes and minutes during meetings and follow up on directives to ensure they are executed. Write and/or disseminate press releases, policy briefs, pamphlets, talking points, speeches, editorials, branded materials, and other written communications materials. Coordinate and oversee all communications aspects of events and webinars, including promotion, program content, registration materials and related items. Identify clients’ needs and provide tailor-made solutions, establish active communication with the Nigerian Pension Commission (PenCom) through the Compliance Department, and train colleagues periodically. Lead a successful team of 4 employees. 2015 to 2017 Communications Officer Kalahari Nigeria Limited – Abuja ● Fostered open communication between executives, stakeholders, marketing, and the customer support team, resulting in a 20% increase in coordinating organization-wide procedures and work to improve existing processes for maximum clarity, efficiency, and success. ● Prepared project reports, showing a visual representation of how projects are shaping up and monitoring project schedule. ● Provided required administrative support such as event coordination, marketing campaigns management, and managed internal meetings and processes, presentations, reporting metrics, etc. ● Supported in designing and executing the overall internal communication strategy to drive employee engagement through story development and writing for internal articles, newsletters, employee emails, key events and milestones. ● Developed project proposals and led presentation sessions to clients. 2014 to 2015 Communication & Knowledge Management Intern Nigeria Television Authority – Abuja ● Supported in permanently documenting the overall experience of project work, including the research on knowledge, expertise and networks in identified areas, engagement with the partners; the support to resource ● ● ● ● mobilization, etc, and providing documentation reports to the programme manager. Supported the preparation and organization of meetings and workshops. Assisted in reviewing visibility materials/scripts, and provided guidance to implementing partners in line with Broadcast schedules, Communications and NBC Guidelines Supported in enhancing the effective running of the station by prioritizing organizational goals and strategic objectives. Optimized the office resources and organizational tools and systems, as well as executed a wide range of administrative tasks, ranging from managing email correspondences, calendars and online task management tools. PROFESSIONAL DEVELOPMENT Content Marketing Certification Course | HubSpot | On-going •Learning the 14-series online content marketing courses The Fundamentals of Digital Marketing | Google | 2021 •Completed the 21-series online marketing courses Becoming a Project Manager | LinkedIn | 2021 •Completed the 10-series project management foundation courses. IBM Customer Engagement Specialist | Coursera | 2019 • Learnt the principle of customer engagement and service delivery. Effective Communication in a Customer-Centric Organisation | Trustfund Academy | 2018 • Learnt the rudiments of effective communication and customer satisfaction. SKILLS         Excellent communication skills. Excellent editing and writing skills. Previous digital marketing skills with experience in managing social media platforms and online media. Proficiency in Microsoft Office 365 programs, exceptional PowerPoint skills, Canva, DAM software, and other project/task management software. Strategic Planning and Analysis; Problem Solving; Stakeholder Management. Demonstrated negotiation and ability to manage complexities. Presentation; Time Management; Teamwork; Leadership abilities Proficiency in design, photography, editing, social media campaigns LANGUAGES English Yoruba Hausa ---------------- Fluent ---------------- Good ---------------- Good