Rhina Dela Cruz

With 9 years of experience giving professional, efficient and high-quality service.

I also have experience working remotely as a Quality Analyst for sales for 2 years. I am skilled in communicating with client's over the phone, emails, chat and even processing orders and quotations. I have experience with Live Chat, Zendesk, and different CRM.

What I can do: (Based on work experience and personal abilities)

• Telesales

• Appointment Setting

• Lead Generation

• Customer Support

• Phone Support

• Call, Email and Chat Quality Assurance

• Email Handling

• Chat Support

• Call and Email Analysis

• Administrative Support

• Account Management

• Email Management

• Calendar Management

What type of person am I?

• Quick Learner

• Solution Seeker

• Always ready to learn new things

• Has a can-do attitude

• Very Resourceful

• Reliable

• Flexible in terms of work and schedule

• Independent

• Internet Savvy