Rhia Ann Prado

Detail-oriented and empathetic Customer Support Specialist with over 8 years of experience in client-facing roles across logistics, service coordination, and administrative operations. Adept at managing inquiries via phone, email, and chat, resolving concerns with urgency and professionalism. Proven ability to streamline scheduling, prepare quotations, and collaborate cross-functionally to meet client expectations. Tech-savvy and reliable, with a track record of precision in documentation and payment processing.