Rhea Mae Jalandoni Dela Cruz

RHEA MAE DELA CRUZ-| - | Zone Neptune 2, Suarez Iligan City SUMMARY WORK EXPERIENCE I am a hard-working Virtual Assistant with experience as an Executive Assistant and Social Media Manager. I can help you elevate your productivity by helping you with administrative tasks so you can focus on your business. VA Executive Assistant/ Social Media Manager | The Gratitude List May 2023 - Nov 2023 Manage emails and Schedule Appointments Managing and organizing documents and files Ability to find and engage clients through social media platforms Send onboarding emails to new clients or team members, ensuring a welcoming and professional introduction. Develop and execute social media strategies and campaigns tailored to drive growth and engagement. Manage emails and schedule appointments efficiently to ensure smooth communication and organization. Organize and maintain documents and files for easy access and streamlined workflows. Demonstrate attention to detail when creating shipping labels, invoices, and other critical documents. Schedule and publish posts across multiple social platforms for consistent visibility. Monitor and respond to comments, maintaining active engagement with the online community. All Around Service Crew |Lanorma’s Pizza Feb 2022 - Nov 2022 Answering customer questions about the menu, specials, and ingredients. Setting tables and ensuring they are clean and properly arranged. Maintaining a clean and organized work area. Greeting and seating customers. Handling payments and change. Full-time Service Volunteer | LDS Nov 2018 - April 2019 Community Outreach: Teaching basic etiquette and promoting faith. Leadership among co-volunteers. Maintained a daily and weekly calendar for appointments and events. Assisted in training new service volunteers in the field. Assistant Office Task Jan 2018 - April 2018 Handling incoming calls and other communications. Managing filing system. Helping organize and maintain office areas. Experience as a virtual assistant. Creating, maintaining, and entering information into databases. Performing general office clerk duties and errands. Updating paperwork, maintaining documents, and word processing. EDUCATION Hospitality & Tourism Management Brigham Young University - Pathway Hotel & Restaurant Management Iligan Computer Institute - (ICI) KEY SKILLS Administrative task Data Entry Organizational and time management skills. Calendar Management Project Management Email Management Capcut Jan 2022 - Dec 2022 April 2015 - April 2018 Problem-solving Customer service Attention to detail Content Creation and Strategies Content Planning and Scheduling Canva