ABOUT ME
RHEA FATIMA
MANGUNDAYAO
VIRTUAL ASSISTANT/
CUSTOMER SERVICE
CONTACT
-
I am an experienced Virtual Assistant and Customer
Service Representative I am good at various
Administrative task and dealing customers. I am
motivated and self-driven person. I am a dynamic
positive, multi-tasking and highly organized person. I am
a great manager of time I put premium on accuracy, and
honesty I am a person who value integrity and excellence.
I can help you achieve your business success. I have the
perfect training ground for multi-tasking and organizing.
HOMEBASED EXPERIENCE
VIRTUAL ASSISTANT/CUSTOMER SERVICE
EMAIL CHAT SUPPORT
Worked full-time for a client in the UK that owns a variety
online store with multiple eBay accounts that have different
niches.Daily responsibilities include Solving customer
problems such as a change in their order, Solving customer
inquiries such as the status of their order, how long before
their shipment arrives,answering questions, looking up
orders in Amazon and help with removing negative
feedback, Processed Returns and Refunds of customers.
Gmail:-Skype ID: rfmangundayao
EBAY PRODUCT LISTER AND ORDER FULFILLMENT
SOCIAL MEDIA
Worked Full Time as a eBay Product Lister and Order
Fulfillment in a US Based Drop Shipping Company.
Using DSM Tools,to find profitable Items to List from
Amazon And Order Fulfillment task using Purse.io and DSM
tools.
Facebook:
/rheafatimamangundayao
Instagram:@reamangundayao
Pinterest: @reamangundayao
LinkedIn:www.linkedin.com/in/rhe
a-fatima-mangundayao-30b59117a
EDUCATION
PAMANTASAN NG LUNGSOD
NG MAYNILA
BACHELOR OF SCIENCE IN NURSING 2007
E. RODRIGUEZ JR. HIGH SCHOOL
SECONDARY EDUCATION 2002
TITLE OPTIMIZER/PRODUCT LISTER AND
RESEARCHER
Worked Part Time as a eBay Product Lister/ Title
optimizer and product researcher in a US Based Drop
Shipping Company.
Using DSM Tools,to find profitable Items to List . We
droshipped from Walmart
VIRTUAL ASSISTANT SKILLS
Flexible Administrative
skills
Product Listings
Internet Research
Excellent English
comprehension and
writing ability
Order processing
Time Management
Google Products Expertise
Microsoft Office
Expertise in other Virtual
Assistant Tools
OTHER WORK EXPERIENCE
CITYSUPER INC. Q.C PHILIPPINES
SALES CLERK
2008
HEARTLAND 82, Q.C PHILIPPINES
ADMIN SECRETARY OF REAL ESTATE BROKER
2009
CUSTOMER SERVICE SKILLS
Clear Email Communication Skills
Problem Solving Ability
Customer Support
Situation Evaluation and Attentiveness
Persuasion Skills
Flexibility
Closing Ability
FORMER ONLINE SELLER
OCTOBER 2014- MAY 2018
I RUN MY OWN FACEBOOK PAGE.
IQ TEST RESULT
INTEREST
INTERNET
TRAVEL
FOOD
BOOKS
SPEED TEST
SOCIAL MEDIA
