Rhea Doshi

Email:- Rhea Roshni Doshi Mobile: - Professional Summary A people oriented and self- motivated Learning and Development professional with 9+ years of experience in conducting training need analysis, design, implementation and evaluation of blended learning programs for people across all hierarchical levels in an organization. Learning and Development professional with 9 years of experience in Human Resources Experience Mar’2022 - Nov’ 2023        Designed, Developed the content and facilitating the Campus to Corporate/onboarding Programs for 200+Graduate Trainee Engineers (GTE’s), Interns and new joiners.  Managed & coached a team of trainers and 200+ GTE’s reporting into me and 1 training executive.  Responsible for handling end to end communication, gathering the nominations, supervising the training logistics and organizing the assessments of an organization wide L&D initiative known as “Learn and Earn”.  Assess the Training Needs by working closely with the Business stakeholders and conducting Competency based and culture orientation trainings, for the employees.  Increased participation to learning programs by 90% through different engagement modalities in accordance to the adult learning theories.  Conducted and Managed the Quarterly Reward & Recognition event, POSH awareness drive, Team building initiatives for the entire Organization.  Actively involved, coordinating and participating in assisting the organization with acquiring the CMMI level 3 certification. Prepared monthly reports to be presented to the leadership team to track the deliverables. Aug’2021 - Jan’2022      Freelance Consultant – Trainings (Short term assignment) ECHO India (Citibank Project) | New Delhi  Responsible for training 5000 nurses on Employability Skills to help enhance their skills in their career.  Conducting Sessions via Zoom on modules like Communication skills, Problem Solving, Workplace Ethics, Quality Management, Basic Excel, Customer Service etc.  Organizing sessions through Learning Management System and ensuring completion of the employability skills modules.  Preparing reports and dashboards on the Completion ratio of the modules which is presented to the Leadership team.  Responsible for training the nurses on the Learning Management System and onboarding them on the same. Created the Assessments for the modules which are deployed post the training session.    Prepared a Learners Manual on the Learning Management System to orient the nurses on how to log into the System.  Apr’2019 - Sep’2020          Self-Motivated People Management Solution Focused Result Oriented Willingness to Learn Manager- Learning and Development Cubastion Consulting | Gurugram, HR   Skills Professional Development: Completed a course from Image Consulting Business Institute on Soft Skills Training. Certifications  Certified Train the Trainer by NABET (National Accreditation Board for Education) and SQA (Scottish Qualifications Authority) Education 2011 - MBA:HR ICFAI Business School Hyderabad 2007 - BA (Hons) Psychology Jesus and Mary College Delhi University Dec’2016 - Mar’2019 Deputy Manager HR Adventz (KK Birla Group) | Gurugram, HR           Responsible for HR processes which included performance management, succession planning and learning and development.  Conducted Employee Engagement Surveys, analysis of the results and implementation of the Action Plans that helps to improve the organization culture.  Responsible for the Yearly Performance Management process- preparing of the Balance Scorecards, goal setting, creating of Individual development plans and ensuring feedback is provided for development of the employees etc.  Conducted one on one connects with the employees to understand the challenges, grievances being faced by them related to leaves, salary, appraisals, promotions etc. Conducted sessions for the employees on the HR Policies during their induction.   Responsible for sourcing, shortlisting, and conducting of interviews for few critical positions.  Assessing the training needs with the business stakeholders, facilitating trainings, monitoring, and evaluating to ensure training effectiveness. Conducted Exit Interviews, analyzed them to improve retention rates.   Responsible for the yearly succession planning exercise to ensure a talent pool is created to fill any immediate position.  Executed various HR projects like 9 box performance and potential matrix for identifying the Hi potential employees, Competency Mapping, etc. Jun’2011 - Nov’2016        Learning and Development Specialist TATA Consultancy Services (BPO) | Mumbai, MH  Conducted Training needs identification and return on investment for various training programs.  Conducted training for graduates on Campus to Corporate module and for team members, and leaders on modules - communication, leadership, supervisor development program, interpersonal skills etc.  Organizing one on one connects with the employees and designed a template to capture these points to ensure low attrition and improved staff morale.  Arranged Skip level meetings, Catalyst programs, and Town hall sessions for the employees.  Grievance handling regarding Salary, Leaves, promotion cycle etc.  Facilitated induction sessions on HR policies for new joiners.  Prepared newsletters every quarter on Learning and Development.  Organized fun at work every Friday for the different domains. Additional Projects Undertaken • Conducted Mock Interviews and training sessions on Interview Skills, Creating Impactful presentations, Business Etiquette for First year and Final year students at IBS Gurgaon  Facilitated and delivered sessions at Travelscope a travel company and Sri Aurobindo NGO in Delhi on Personality Development, Communication Skills, and Image Management for their employees. Technical Skills • Proficient in MS Office • LMS - Xnet Languages • English • Hindi