Rhea Bautista Guillermo

RHEA B. GUILLERMO VIRTUAL ASSISTANT WITH 8 YEARS EXPERIENCE IN ADMIN. AND CUSTOMER SUPPORT WORK EXPERIENCE My Italian Friends LTD, Homebased Travel Consultant PERSONAL OVERVIEW I am dedicated, detailed and extremely organized A self-starter and team player with a great can do attitude. EDUCATION SEPTEMBER 2014- DECEMBER 2014 Do telemarketing to the assigned country. Prepares and submits client's database report. Do the research of prospect clients. BPI Remittance Centre Europe S.p.A., Admin. Assistant/ Teller OCTOBER 2008- FEBRUARY 2012 Responsible for checking and processing the remittance in accordance with the Bank's guidelines and procedures. In charge of processing new account opening including savings and remitters account. Promote the bank's products and services. Count and balance cash at the beginning and end of shift. Answer customer inquiries. Cafe Maja Rica of La Maja Rica Hotel and Restaurant, Banquet Sales Manager JULY 2003- APRIL 2007 BACHELOR OF SCIENCE IN COMPUTER SCIENCE- Systems Technology Institute SKILLS E-Commerce Social Media Management Customer Service Technical Troubleshooting Email Management Calendar Management Internet Research Handles customer inquiries on catering events such as weddings, debuts, birthdays, seminars and other occasions. In-charge in getting all the details and coordinate all departments and suppliers needed for every catering event. Prepares Banquet Contract, Banquet Event Order, Shop List, Menu Proposals and Statement of Accounts. Prepares and submit reports such as monitoring of sales, hotel commissions, and billing statements. Do internal and external marketing. Systems Technology Institute, Frontliner & Proware Specialist JANUARY 2002- APRIL 2003 FRONTLINER: Records the information's about the inquiry. Assesses the amount of school fees to be paid by the students. Prepares and submits the correct school required reports on time Weekly Inquiry-Registrants-Enrollees Report). Do any other job-related tasks assigned by the CEO or COO. PROWARE SPECIALIST: Prepares Inventory Report of school's books, uniforms, & other supplies. Conduct a monthly regular physical inventory. Report missing material to the COO or Administrator for action Informs the COO or Administrator if the stock is already in reordering point.