Through hard work, determination and perseverance I am enriched with critical thinking and excellent in multitasking because for years I have been taking calls to answer inquiries and handled difficult questions or difficult customers. By far, I was able to handle it professionally, however, I know that there are still a lot to learn that is why I had kept myself still open for new information and be flexible for any changes that I have to take. I am trustworthy and reliable, specially when given instruction. I can work with small or large group easily adapting to any environment and an excellent team player.