Reynagine Shanyl Corrales

 Profile I am a highly efficient and organized Virtual Assistant and Copywriter with ability to manage multiple tasks and projects simultaneously and assist clients/businesses in getting their products and services sold by creating compelling sales copy. I am adept at utilizing various tools and platforms to ensure seamless communication and collaboration. I am committed to delivering outstanding service and maintaining strict confidentiality. Contact PHONE: - SKYPE: live:reynaginecorr12 EMAIL:- ADDRESS: Bacolod City, Philippines, 6100 skills Admin Support Copywriting Content Editing SEO In-Depth Research Email Marketing Website Management Data Entry Order Processing Customer Service Technical Support Transcription and Proofreading Ability to Work Under Pressure Fast Learner Time Management Skills Ability to Multitask Adaptability Resourceful Critical Thinking TOOLS ActiveCampaign Flodesk Wix Pinterest ChatGPT Quillbot Many Chat Canva Midjourney My Designs Monday.com Notion Asana ClickUp Google Analytics Google Trends Google Workspace Microsoft Offices Oracle mRemoteNG REYNAGINE SHANYL T. CORRALES VIRTUAL ASSISTANT COPYWRITER | CONTENT EDITOR EMAIL MARKETING ASSISTANT SOCIAL MEDIA MANAGER EDUCATION B.S. CHEMICAL ENGINEERING TECHNOLOGY TECHNOLOGICAL UNIVERSITY OF THE PHILIPPINES - VISAYAS June 2007–April 2009 WORK EXPERIENCES as a VIRTUAL ASSISTANT Freelance Copywriter | Content Editor ✔ emails ✔ monthly newsletters ✔ website content ✔ blogs/articles ✔ product descriptions ✔ social media captions Data Entry Clerk - Order Processing Dellon Sales September 2022--Present Content Copywriter (Project-based/20 articles) WeCommerce LTD September 2023 – November 2023 Copywriter (emails, captions, product descriptions) | Email Marketing Coordinator | Product Sourcing | Graphic Editor UrbanRhea January 2023 – August 2023 Graphic Designer | Etsy Product Lister | Researcher Skyvinity April 2023 — July 2023 Content Copywriter | Content Editor Capital Typing, Inc. January 2023 — May 2023 Medical Transcriber/Proofreader Capital Typing, Inc. September 2022 — May 2023 Admin Assistant | Data Entry Clerk Nextelle October 2022 – December 2022 Social Media Assistant March 2021 — June 2021 oTHER WORK EXPERIENCES ORDER ENTRY CLERK AGENTS ONLY LLC, Vancouver, Canada May 2022 – September 2022 Agents Only is a freelance Industry. Their goal is to provide a better experience and more opportunities for agents while delivering tremendous value for clients. As Front-Line Order Takers, we are responsible for assisting customers with menu selection, and recommendations, and taking accurate food orders in a friendly and hospitable manner. Became TOP Agent of the team for consecutive weeks, just 2 weeks after being endorsed to production. ONLINE PUBLISHER | COPYWRITER | CONTENT EDITOR FACEBOOK INSTANT ARTICLES April 2016 – June 2021 Copywrites and produce compelling content for web pages. Manages the design, and editing of the articles by proofreading. Schedule the dates of content published on the website. TECHNICAL SUPPORT REPRESENTATIVE PANASIATIC CALL CENTERS, INC., BACOLOD CITY, PHILIPPINES October 2013 – October 2014 Talk to customers through a series of actions over the phone, to help resolve issues with their phones, diagnosing and solving hardware or software faults. Assigned as an SME (Subject Matter Expert) on the production floor for several weeks because of my exceptional records. CUSTOMER SERVICE REPRESENTATIVE PANASIATIC CALL CENTERS, INC., BACOLOD CITY, PHILIPPINES February 2013 – October 2014 Answer inbound calls in a friendly and timely manner. Help customers with complaints and questions, give customers information about products and services, take orders, and process returns. Became an "employee of the month" for 3 months within 7 months of employment.