Reychelle Villanueva

REYCHELLE VILLANUEVA V I R T U A L A S S I S T A N T ABOUT ME Contact As a professional Virtual Assistant, I am experienced in providing administrative support, managing schedules, organizing data, and responding to emails with excellent communication and interpersonal skills. With a proven track record of meeting deadlines and delivering exceptional work, I am committed to ensuring client satisfaction. Phone - Email WORK EXPERIENCE - Ecommerce Virtual Assistant Skype ID Education 2007 Business Administration Dominican College San Juan City Expertise & Skills Detail- Oriented Time Management Marketing Research Administrative Tasks Technical Skills Social Media Management Communication Able To Work Independently Tools & Software eBay listing (Auctiva) Processing orders, returns, cases, and disputes on eBay. Customer Service - Product Inquiries, complaints & concerns. Sending the orders to dropshipping suppliers. Inventory (Inventory Source) Compiling new products for future listing. (Excel) Social Media tasks (Facebook & Instagram) Creating product image templates for social media posting. (Canva) Organizing products from multiple suppliers. Listing and processing orders in the Morecommerce platform. General Virtual Assistant Pigeon Vitality l UK MailChimp PipeDrive Gmail Canva GoogleDrive Zoom Loom Zoho Asana ClickUp Slack Chat gpt Copy.AI Grammarly Jan 2019 - Sept 2019 Data Research Email Management Microsoft Office tasks (Word & Excel) Lead Generation using social media (Facebook) Google Docs MailChimp Pipedrive Appointment Setter Alliance Mortgage Group l CO USA May 2017 - July 2018 Appointment Setting Calendar Management Lead Generation (ProspectNow & Corefact) Data Research Microsoft Office Tasks (Word & Excel) Social Media Research (Facebook) Email Management Sales Represenative Trello Excel Word Auctiva Terapeak Inventory Source Keepa Tactical Arbitrage Jungle Scout AMZScout FBA Calculator Online Seller Add-on Revseller DS Amazon Quick View Calendly Oct 2019 - Nov 2022 Bluebox Direct l NY USA chelle061816 The Result's Companies l US Telco Aug 2015 - Apr 2017 Inbound and Outbound calls Processing new account for customer Upgrades Upselling Customer Service Representative Convergys Philippines l US Cable Company Customer Service Representative General Inquiries Upselling Basic Troubleshooting Billing Aug 2012 - July 2015