Rey Emmanuel Alingig Salang

REY EMMANUEL A. SALANG Purok 6, Poblacion, Corella, Bohol--OBJECTIVE Adaptable and service-driven English graduate seeking opportunities in customer service, virtual assistance, or ESL instruction. Eager to contribute strong communication, a commitment to excellence, and a heart for meaningful, people-centered work across a variety of industries. EDUCATION University of Bohol Bachelor of Arts in English Language Studies June 2019 – June 2024 JVX3+8M5, Ma. Clara Street, Tagbilaran City, 6300 Bohol Alternative Learning Center June 2018 – July 2019 Poblacion, Corella, Bohol Corella National High School June 2015 – March 2016 Poblacion, Corella, Bohol Holy Name University June 2012 – March 2015 Janssen Heights, 6300 J.A. Clarin St, Tagbilaran City, Bohol Corella Central Elementary School June 2006 – March 2012 Poblacion, Corella, Bohol WORK EXPERIENCE Customer Service Representative at IBEX Global (Healthcare Account: United Healthcare) July 04, 2024 – February 04, 2025 - Handled inbound calls regarding healthcare inquiries and concerns - Delivered quality service with empathy and efficiency - Maintained accurate records and documentation Museum Guide & Cataloger National Museum – Bohol Branch May 2 – 15, 2024 - Guided visitors through exhibits, including the President. Carlos P. Garcia memorabilia - Catalogued important artifacts for museum archives HR Office Clerk (Intern) Alturas Group of Companies April 15 – 29, 2024 - Assisted with file organization, employee data, and clerical tasks Radio Broadcaster / Field Reporter DYTR Bohol March 4 – April 2, 2024 - Gathered news from the Tagbilaran City Hall and reported live - Covered community events, government updates, and public service advisories Intern Substitute Teacher University of Bohol – High School Department February 5 – 29, 2024 - Delivered lessons in English Language and Literature - Facilitated classroom learning and managed student behavior VOLUNTEER EXPERIENCE SPECIAL SKILLS Catholic Faith Defenders / Corella Bible Apostolate – Volunteer Evangelizer November 29, 2019 – Present - Conducted public preaching, Bible studies, and community outreach - Developed strong interpersonal and public speaking skills - Represented the Catholic faith with clarity, respect, and understanding Excellent spoken and written English Voice-over and narration Transcription Audio Editing ESL teaching and communication Customer service and call handling Email Handling Data entry and research MS Office/Google Workspace Social Media Management