Rex Rupert Alemania

Rex Rupert T. Alemania Mandaue City, Cebu, Philippines 6014 Cellular #: - Email Address:-Skype ID: live:rexalemania ______________________________________________________________________________ PERSONAL INFORMATION Date of Birth: March 27, 1989 Citizenship: Filipino Religion: Roman Catholic Civil Status: Single OBJECTIVE To obtain an IT position that utilizes my experience as a Jr. System Administrator. TECHNICAL SKILLS Computer Hardware and Software Troubleshooting Basic Networking (TCP\IP) LaserJet, Inkjet and Dot Matrix Printer Repair and Maintenance Background in Windows Server 2000/2003/2008 maintenance Windows Domain Server Set-up (Active Directory) Backup using Symantec Backup Exec 12.5 Image management using Symantec Ghost Server. Symantec Endpoint Protection management using SEPP manager Windows update management using WSUS server Windows Active Directory installation, setup, configuration, FSMO roles, AD Schemas, Sites and services, domain replication, domains and trusts, recovery of deleted users, creation of users, OUs and groups. Microsoft Internet Security and Acceleration (ISA) management. Maintenance and Management of Windows Servers (File Server, DHCP server, Call Copy Server, Print Server, SAV server, Pop3 server) Windows Group Policy creation domain/site level. Linking of policy objects to OUs. Background in Linux management Can perform user training Can perform Systems Administrator tasks. VB scripting, Batch files scripting, Remote Installation Service, Microsoft WSUS Windows DHCP scopes/superscopes creation, IP reservations, scope options, high availability, backup. Windows DNS Records, Zones, Conditional Forwarding. Hardware experience in HP Proliant servers, HP Storage, Dell Power Edge Servers, Dell Powe Edge DRAC, APC UPS Managing of Exchange 2003, 2007 and 2010 servers PROFESSIONAL EXPERIENCE KCC Mall of General Santos City MIS Staff / Jr. System Administrator July 2009 – November 2010 Performed hardware and software installations and provided high-level customer care, training, and technical support for both office and POS workstations. Assembled and installed a wide array of computer systems, workstations, and peripheral hardware. Performed daily Database Backup Performed daily server maintenance (Windows Server 2000/2003) Performed daily workstation maintenance Performed daily maintenance on UPS units Performed inventory on all MIS equipments Performed daily maintenance on Linux file server End-user training for the POS System Stream Global Services, Cebu City Technical Support Representative May 2011 – September 2011 Performed Technical Support to American ISP (Qwest) customers through phone Solve wired and wireless connectivity problem of Qwest customers Sykes Asia Incorporated, Cebu City Jr. Systems Administrator September 2011 – January 2014 Member of the Infrastructure Team. Performed desktop support to over 10,000 workstations both hardware and software. Attended to users request with the use of ticketing system. Performed re imaging system using Symantec Ghost and Symantec Altiris. Managed account images for Symantec Ghost server for compliance. Attended client bridge call for tools upgrades and issues. Mass deployment of tools as per client request. Performed client internet and VPN tools upgrade/update. Performed daily Server and Network checklist and monitoring. Data Center Maintenance. Attended weekly Systems Administrator meeting. Performed backup using Symantec Backup exec 12.5. Performed daily server utilization checklist. Performed daily data center checklist. Ensure all workstations are and Servers up to date with Windows patches using WSUS for compliance of 95%. Ensure all workstations and Servers are up to date with latest virus definition of Symantec Endpoint Protection for compliance of 95%. Generate Symantec Endpoint Protection Report of over 3,000 workstations for using SEPP manager. Generate WSUS Report of over 3,000 workstations using Windows Server Update Service. Performed monthly server patching. User management in Active Directory using Windows 2008 domain server Setup, maintenance and management of Windows Servers (File Server, DHCP server, Call Copy Server, Print Server, Domain Server, SAV server, Pop3 server, ISA Server, FTP Server, Terminal Server). Implementation of Domain Group Policy. Implementation of Firewall and Proxy server rules using Microsoft ISA version 2000 and 2006. Hardware and software maintenance on wide array of servers. Background in VB Scripting and Batch scripting (software deployment, windows management). Basic Networking (TCP\IP). Basic Avaya IP phone configuration. Managed virtualized servers using VMware ESX Server Manages SFTP Server Xerox Business Services Philippines, Inc. Systems Administrator January 2014 to July 2015 Main role is an System Administrator Performs Backup using Symantec Backup Exec Administer Domain Controllers/Active Directory Servers Implementation of Domain Group Policy. Implementation of Domain Sites And Services Administer Microsoft ISA Firewall and Proxy Services Administer WSUS Server Monthly Windows Server Patching Administer WDS Server Managed Windows DNS Servers Background in VB Scripting and Batch scripting (software deployment, windows management). Managed virtualized servers using VMware ESX Server Windows Server patching Server Inventory and Maintenance Knowledge Plus Pty Ltd Helpdesk Engineer March 2015 to Present Configuring and managing of MS Windows Server 200, 2008 and 2012 | MS Windows SBS Server 2003, 2008, and 2011 Configuring and managing of MS Exchange 2003, 2007, 2010 setup and server management Setting up and managing of Office 365 email accounts Handled project involving with Windows SBS server migration (SBS2003 to SBS2011, SBS2008 to SBS2011) Ensures that the entire System Infrastructure for Server and Desktop environment are working properly in accordance with the agreed upon project plan Ensures that the manager or project lead is updated with the progress of the project Ensures that the whole project is well documented and readily available Perform file archival and purge as necessary with Windows NT Backup, Windows Server Backup, Windows DPM application Perform system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups. Manages the Active Directory and DNS system ensuring continuous operation for our clients Manage and maintain DHCP server Group Policy Management to create GPO objects to centralize the policies for all users per client and per request. Provide server and desktop support both onsite and remote. Main goal is to resolve the issue/concern during first call and to ensure continuous follow-up to clients to get the issues/concern resolve. Coordinate with the  client POCs for issues  monitored on the  system that  they  are using  and  be able  to create a plan on how to resolve the  issue encountered and  to prevent it from recurring Coordinate and/or escalate with client vendor’s to resolve company specific issues or concerns Document and/or update the information that transpired i.e. troubleshooting steps perform, general information, etc that will be useful for the team. Remote tools used: Logmein, Kaseya, Screen Connect, Team Viewer EDUCATION Notre Dame of Dadiangas University Marist Avenue, General Santos City Bachelor of Science in Information Technology 2005 – 2009 CHARACTER REFERENCE Mr. Ramon N. Ang MIS Director/ System Developer KCC Property Holdings Incorporated - Mr. Melvin Colinares Sr. Systems Administrator Knowledge Plus Pty Ltd - Sherwin Igot Site Telephony Administrator, Sykes Asia Inc. - I certify that the above statements and information are true and correct to the best of my knowledge and capacity. Rex Rupert T. Alemania Applicant