Rex Acain

My name is Rex Taghap Acain, and I am a dedicated and reliable professional from the Philippines with over three years of experience in remote work, particularly in customer service, administrative assistance, and intake coordination. I take pride in being a highly organized, self-motivated, and detail-oriented individual who thrives in a fast-paced, team-oriented environment.

In my previous role as an Intake/Admissions Coordinator for a U.S.-based homecare company, I was responsible for handling client intake, verifying documents, coordinating with medical professionals, and ensuring that all patient data was processed in compliance with HIPAA regulations. This experience has strengthened my ability to manage confidential information with a high level of professionalism and accuracy. I understand the importance of confidentiality, timeliness, and compassion—especially when dealing with sensitive healthcare matters.

I am also trained in customer support and content moderation, with a solid background in chat and email correspondence, issue resolution, and data entry. I am highly skilled in using tools such as Google Workspace, Microsoft Office, and communication platforms like Slack, Zoom, and CRM systems. My communication skills are clear and professional, and I always aim to provide excellent service and support.

What sets me apart is my ability to adapt quickly to new systems and workflows. I am a fast learner who is always open to training and feedback. I value teamwork, but I also work independently with minimal supervision. I believe that building trust through consistent and quality work is the foundation of any successful remote working relationship.

I am currently seeking a role where I can contribute my skills and grow professionally. Whether it’s administrative support, customer service, or virtual assistance, I am confident in my ability to deliver excellent results and be a valuable member of your team.

Thank you for considering my application. I am looking forward to the opportunity to discuss how I can be a great fit for your team.