Revathi Kumaran

Revathi Kumaran

$5/hr
VA | Administrative Work
Reply rate:
-
Availability:
Part-time (20 hrs/wk)
Age:
52 years old
Location:
Bangalore, Karnataka, India
Experience:
5 years
REVATHI KUMARAN Career “A combination Customer Relation professional with a good knowledge of credit and collections for more than eight years of experience. Personality Profile An Ambitious and dedicated person who has belief in the sanctity of hard and qualitative work. Career Profile Joined Honeywell in March 2007 working with ECC – ACS as Portfolio Owner. My role as a Portfolio Owner is almost like a individual contributor and involves the following: Working on a portfolio of approximately 300 accounts – The portfolio is a mixed set of accounts with different parameters which needs to be maintained and adhered promptly. Maintain a smooth functioning of credit portfolio - supplying responsive, process-effective services to internal and external customers. Participate as a member of the credit/collection team. Interfaces with a variety of functional areas at various branches related to customer disputes, invoice copies, proof of deliveries, contract/PO issues, etc. Review delinquent accounts on a regular basis to determine root causes and head team for 180+ reductions – provide the team members with regular inputs/suggestion to ensure reduction. Participate in the 180+ call weekly basis with the Director of Team. Contact customers on past due invoices and perform resolution of disputed invoices. Schedule weekly meeting with the credit manager on top dollar accounts to ensure good amount of progress in done and disputes are identified at the right time for timely resolution. Ensure that all the goals are met on monthly basis. Ensure credit risk is done on all the accounts in a timely manner with the information gathered from D&B, Hoovers and Equifax and complete the credit limit review on the entire portfolio. Collection of receivables using established collection procedures on a portfolio of customer accounts. I have been instrumental in the transition of two new businesses in the team – Inncom by Honeywell and Partially on Emon by Honeywell. Ensured there has been a smooth transition from the legacy ERP tool to SAP. Worked with Mphasis BPO Service Ltd, Bangalore . June 2004 – November 2006 as Customer Service Executive Solve customer queries Have undergone training for sales and service Have been awarded for consistent quality Two years in Micro Exports – a group of companies which is one of the largest Pharmaceutical Company in the World and operates in almost all over the world. It has got its major operations in CIS Countries with full fledge marketing offices all over the world. October 2001 – June 2004 Worked has a Senior Co-ordinator – Regulatory Affairs Cum Exports Department. Major Job requirements Preparation of product dossiers for registration purpose to various countries according to their guidelines. Preparing Proforma Invoices. Order processing. Arranging all necessary documents and data to procure the raw material for production to the factory. Regular follow-ups with the location head for timely production and delivery of goods. Maintaining the pricing and costing of the entire product quoted (at a confidential level). Assisting Logistics team in all the relevant activities of Pre-shipment and post shipment. Playing a vital role as a Co-ordinator, by providing regular feed back and attending to the regular requirements of all the Marketing Executives and Business Development officers camped at various countries. Providing regular feed back and informing on the status of order progressed to all the parties Arranging for all necessary documentation that is required by the party on confirmation of an order. (Such follow ups on Letter of Credit, necessary shipping details and so on….) Arranging for all pre-shipment inspection as per the countries requirement. Education Bachelors in Commerce – Christ College, Bangalore Diploma in Secretarial Practice from Davar’s College of Commerce, Bangalore Senior Typewriting – (Speed 50 – 65 w.p.m) Inter Short hand – (Speed 80 to 100 w.p.m) Computers/Software Knowledge Well versed with Windows 2002, MS-Word, Excel, Access, Power Point, Internet, dBase, Lotus 123, Page Maker, and Corel Draw. Extra Curricular Activities Associated with an NGO 'Saheli" for the welfare and development of slum children and destitute women. Attended summer camps as a Girl Guide organised by Scouts and Guides. Personal Information Date of Birth:December 03 1972 Husband’s Name;Mr.M.Kumaran Language Proficiency:Hindi, English, Kannada, Tamil, Telugu. Contact details:  #773/A, 3rd Main, 6th Cross, Prakashnagar Bangalore – 560 021  - - Revathi Kumaran
Get your freelancer profile up and running. View the step by step guide to set up a freelancer profile so you can land your dream job.