Renz Rowan Buena

Buena, Renz Rowan M. Cell:- Birthday: Oct.23, 1992 Civil Status: Married Nationality: Filipino- WORK EXPERIENCE Ocean Dental & Orthodontics Center (January 2021- February 2025) Abu dhabi, UAE  Filing clerk / Receptionist / Medical Coder o Greet and welcome patients as soon as they arrive in the clinic. o Answer, screen and forwarding incoming calls. o Ensure reception area is tidy and presentable, with all necessary stationary and materials (e.g pens, forms) o Provide basic and accurate information in-person and via phone/email o Maintaining office security by following safety procedures and controlling access Via the reception desk (monitor logbook, issue visitors badge) o Order front office supplies and keep inventory of stock. o Keep updated records of dental expenses and cost o Preform other clerical receptionist duties such as filing, photocopying Transcribing and faxing. o Labeling and updating paper files o Troubleshooting computers, printers, fax machines, scanner, shedders and other office equipment’s. o Calling for maintenance and repairs of various office equipment as needed. o Making sure that codes are assigned correctly and sequenced appropriately as per government and insurance regulations. o Complying with medical code guidelines and policies. o Receiving and reviewing patient’s charts and documents for verification and accuracy. o Following up and clarifying any information that is not clear to other staff members. o Collecting information made by the Physician from different sources o Implementing strategic procedures and choosing strategies and evaluation o Methods that provide correct results. o Examining any medical malpractice that has been reported by analyzing and identifying the medical procedures, diagnosis or events that lead to negligence. Ocean Diving Club L.L.C Abu dhabi, UAE ⚫ Diving Crew / Water Sports Crew ⚫ April 2019 - January 2020  Assisting Customers/Students on getting the right sizes of the gears  Refilling diving cylinders  Checking if the air from the compressor is still good  Checking and replacing oil in air compressor  Checking and replacing water in the air compressor  Inspecting leakage / dents on diving cylinders  Checking all tanks if all tanks are hydro tested and not expired  Checking if all BCD( Buoyancy Control Device) / Regulators if properly working and no damage.  Cleaning used BCD, Regulators, Boots, Fins and masks  Day before preparation for open sea diving  Loading Cylinder tank and diving gears on the boat  Assembling scuba gears on the boat  Unloading tanks and gears from the boat and wash them  Cleaning Inflatable tubes  Assisting Customer inquiry about water sports  Helping boat captain if there is water sports  Making payment invoice for customers Tafaneen Glass & Plastic Engraving – Dubai, UAE  Machine Operator ⚫ January – July 2018          Answer all incoming calls and responds to callers inquiries Collecting payments and making invoices to the customer Making Customers trophies and orders Set up machines (calibration, cleaning etc.) to start a production cycle Feed raw materials or parts to semi-automated machines Test operation of machine periodically Check output to spot any machine-related mistakes or flaws Checking supplies and ordering missing supplies Ensure use of checklist provided which clearly outline a schedule of daily and weekly task BSG ADVANCE TESTING SERVICES CO. - Philippines  Safety Officer ⚫ May – December 2017  Performing risk assessments  Carrying out site inspections  Investigating incidents in the workplace and writing-up accident reports  Enforcing health and safety laws and regulations  Providing in-house training sessions to ensure all staff keep up-todate with company safety policies  Providing guidance on safety equipment and the safe installation of new machinery Final Option Restaurant – Philippines ⚫ Server/Waiter ⚫ October – March 2017  Receiving payments from customers  Greeting customer coming going out of the restaurant  Getting customer order  Giving order to kitchen for preparations  Cleaning table and chairs HINDUJA GLOBAL SOLUTIONS - Philippines • Customer Service Representative ⚫ March – September 2016  Trouble shoots appliances  Assist customer inquiries about appliances  Open and maintain customers accounts by recording account information  Resolve product or service problems by clarifying the customer’s complaint  Prepare product or service reports by collecting and analyzing customer information  Manage large amounts of incoming calls  Identify and assess customer’s needs to achieve satisfaction  Build sustainable relationship of trust through open and interactive communication  Provide accurate, valid and complete information by using the right methods/tools. Training Basic occupational safety and health ⚫ May 2017 QUALIFICATIONS   Proficient in the use of computers and various applications  Can speak and write in English With good decision-making and planning ability, self-motivated, flexible, and assertive PERSONAL STRENGTHS     Good sense of responsibility Highly inquisitive Creative and resourceful Passion for continues learning and personal growth SCHOLASTIC BACKGROUND TERTIARY EDUCATION: 2012 - 2015 2-yr Associate in Information Technology STI College • Ortigas-Cainta, Rizal Philippines. SECONDARY EDUCATION: 2005 - 2009 St. John's Academy • Camalig, Albay Philippines. PRIMARY EDUCATION 2002 - 2005 Camalig North Central School • Camalig, Albay Philippines. 1999 - 2002 St. Agnes Academy • Legazpi, City COMPUTER SKILLS    Java - Beginner Visual Basic - Beginner Computer literate PERSONAL INFORMATION Birth Place City Philippines Height Religion ⚫ Legazpi, ⚫ 5’10” ⚫ Roman Catholic I hereby certify that all information above are true and correct to the best of my knowledge and belief. Renz Rowan M. Buena Applicant