Renz Pascua

RENZ PASCUA Medical Virtual Assistant ABOUT ME CONTACT ME --PABAHAY 2000 MUZON, SAN JOSE DEL MONTE CITY, BULACAN A dedicated and detail-oriented Medical Virtual Assistant with a strong focus on medical transcription and insurance verification. With hands-on experience in accurately transcribing clinical notes, SOAPs, and patient records, I ensure clear, precise, and HIPAA-compliant documentation for healthcare providers. I am also well-versed in verifying insurance benefits, pre-authorizations, and coordinating with payers to streamline billing and claims processes. My goal is to support healthcare teams by delivering timely, reliable administrative support, allowing providers to focus more on patient care. EDUCATION BULACAN STATE UNIVERSITY Bachelor of Science in Mechanical Engineering- SKILLS WORK EXPERIENCE Medical Virtual Assistant - Billing Lead VA KNIGHT NEUROLOGY LLC 2024- Present Accurately transcribe physician dictations, clinical notes, and patient records, maintaining HIPAA compliance and medical terminology accuracy. Review, edit, and finalize transcripts for clarity, grammar, and formatting to ensure high-quality documentation. Perform insurance verification by contacting providers and confirming eligibility, benefits, copays, and pre-authorizations. Customer Service Social Media Management Social Media Strategy Data Entry Email Management Software Tester Layout Design Chat Support Video Editing Photo Editing Market Research Call Handling Authorization Specialist TOOLS Outlook Microsoft 365 Home Care Home-based Telebroad Slack Microsoft Teams Dr.Chrono Webshuttle / ByteScribe TalkRoute Relay Availity Coordinate with healthcare providers, billing departments, and insurance companies to resolve coverage issues and streamline reimbursement. Maintain up-to-date records of insurance status and documentation for audits and claims processing. Use EMR/EHR systems (e.g., AthenaHealth, Kareo, eClinicalWorks) for data entry, record updates, and task management. Provide general administrative support including appointment scheduling, patient follow-ups, and managing inbound communication. Ensure prompt delivery of tasks while managing multiple provider accounts with attention to detail and confidentiality. Insurance Verification and Authorization Coordiantor ACS Pro Global Inc. - Verified patients’ insurance eligibility, benefits, copays, and deductibles by coordinating with insurance providers via phone and web portals. Secured prior authorizations for diagnostic procedures, specialist referrals, medications, and surgeries based on insurance requirements. Communicated with healthcare providers and patients to relay authorization status, request additional documentation, or clarify benefit information. Monitored and followed up on pending authorizations to ensure timely processing and avoid treatment delays.