Renz Mariel Dimaranan

Renz Mariel S. DIMARANAN Blk 2 Lot 21, Saint JosePh St., PaRkdale 2, PeRPetUal Village 7, BaCOOR CitY, Cavite +63 - OBJECTIVE EXPERIENCE - A Physical Therapy graduate. Obtain a position as a Virtual Assistant with a company that allows for the application of strong organizational, communication and customer retention skills when interacting with clients and providing them with the level of support they expect. Senior Client Partner for Prior Authorization ACCESS HEALTHCARE INC. | August 2021 to January 2023 Conduct outbound calls to providers to obtain authorization of specific imaging, medical procedure or prescription drug and to check on patient’s eligibility, benefits, and coverage. Process prior authorization through Portal like Availity, UnitedHealthcare, Cohere, AIM, Evicore and more. Document the call notes in AthenaHealth and take appropriate action on the revenue cycle system. Healthcare Administrative Virtual Assistant SOUTHERN CALIFORNIA KIDNEY ASSOCIATE | February 2023 to September 2023  Conduct inbound and outbound calls to patients and providers.  Scheduling patient’s appointment.  Doing administrative tasks like registering patients to portal, getting medical records and other tasks. Chronic Care Management Coordinator/VMA DOCTORS’ PAIN MANAGEMENT ASSOCIATES | October 2023 to Present  Supports patients with long-term health conditions by calling them through phone, checking in regularly, coordinating care, and helping them stay on track with their treatment plans. ST. DOMINIC COLLEGE OF ASIA EDUCATION BS IN PHYSICAL THERAPY 2 0 1 4 - 2 0 1 9 Was able to complete my internship in Physical Therapy at The Medical City, Armed Forces of the Philippines - Health Service Unit, St. Dominic Medical Center, Rizal Medical Center, General Emilio Aguinaldo Memorial Hospital and San Ricardo Pampuri Center. Elected Vice President of Physical Therapy -) ACADEMIC AWARDS/ ACHIEVEMENTS REACH-PT at SDCA Certificate of Completion for completing 120 hours of the Pre- Internship Program (April 2018) REACH-PT at SDCA SKILLS & ACHIEVEMENTS       Active Listening Prior Authorization Customer Service Medical Terminologies Web Literate Computer Literate I hereby certify that all information stated in the document is true and correct. RENZ MARIEL S. DIMARANAN APPLICANT