Renn Emil Bandojo Bulohabo

I am a dedicated and detail-oriented professional with over two years of experience in client communication, invoicing, and customer support for service-based and remote organizations. Throughout my career, I have developed strong skills in handling billing processes, accounts receivable, and customer relationship management while ensuring accuracy, timeliness, and professionalism in every interaction.

My experience as an appointment setter with LegalMatch has allowed me to strengthen my communication and organizational skills by connecting clients with the appropriate legal professionals and maintaining a high level of service quality. This role taught me the importance of empathy, clear communication, and persistence—qualities that I bring to every position I hold. In addition to client outreach and scheduling, I have also handled administrative and back-office support tasks, including tracking payments, updating records, and managing databases with efficiency and confidentiality.

I am proficient in a wide range of tools and platforms such as QuickBooks, Google Workspace, Microsoft Excel, Zendesk, Shopify, and PayPal. I also have experience using CRM and task management tools like HubSpot, Trello, and Asana to streamline workflows and ensure that projects are completed on time. My ability to quickly adapt to new systems and technologies allows me to stay productive and effective in fast-paced remote work environments.

Working with U.S.-based teams from the Philippines has given me valuable exposure to international standards of professionalism, time management, and customer service. I pride myself on being dependable, resourceful, and proactive in identifying and resolving issues before they escalate.

Beyond my technical skills, I am passionate about continuous learning and process improvement. I enjoy finding ways to make operations more efficient, whether through better data organization, clearer communication, or more effective use of technology.

I am now seeking an opportunity where I can apply my skills in invoicing, customer service, and administrative support while contributing to a company’s growth and maintaining a high level of client satisfaction. With my strong work ethic, attention to detail, and commitment to delivering quality results, I am confident that I can be a valuable addition to your team.