Renita Javier-Hernando

RENITA JAVIER-HERNANDO-- Committed and skilled business professional with flexible administrative support skill set developed through experience as general accountant, customer service specialist, payroll officer and HRIS manager. Excels in resolving employer challenges with innovative solutions, systems and process improvements proven to increase efficiency and customer satisfaction. Offer advanced computer skills in MS Office, PeopleSoft and other application/systems. Worked as Customer Service Specialist at Convergys Philippines for 2 years. More than 5 years experience in payroll administration for Convergys (Jan 2006 to September 2013 covering headcount of 4 different sites. KEY SKILLS Customer service Payroll administration (Sending of Reminders to People Managers, Downloading of Payroll entries – TKS and eSTART, Processing of payroll entries using MS Excel, submission to our payroll vendor, validating accuracy of payroll register, spotting the discrepancy, tax computations) Office management Team building and supervision Staff development and training Establishing policies and procedures Report and document preparation Spreadsheet creation Accounts Payable/Receivable Bookkeeping & Payroll Records Management Meeting & Event Planning Expense Reduction Cascade of Policies New hires/promoted employee orientation EXPERIENCES REMOTESTAFF Home-based Independent Service Provider, May 2016 to present Bookkeeper/Administrative Assistant (Part-time) Client: Australia-based company Prime responsibility are recording of cash receipts and disbursements in the client system; bank reconciliation using Xero and Legal First; sending out of emails to clients with aged receivables; perform other tasks as instructed (create forms, documents, monitoring of contacts, etc). BALIUAG UNIVERSITY (Academe) Part-Time CBAA Faculty, June 16, 2015 to present Student Affairs Coordinator Primary goal is optimum learning to college level students in the field of business administration. I currently handle the subjects Labor Law and Legislations, Strategic Human Resource Management, Strategic Marketing Management, Organization Development, Sales Management, Principles of Marketing, Principles of Management, Recruiting & Selection, Advertising & Promotion, Business Finance, and Compensation and Wages. CONVERGYS (BPO Company) HRIS Manager, October 2013 to June 15, 2015 Sr. Payroll Officer, July 2011 to September 2013 Payroll Officer, October 2009 to June 2011 Sr. Payroll Specialist, April 2007 to September 2009 Payroll Specialist, January 2006 to March 2007 Customer Service & Problem Resolution Representative, May 2004 to September 2005 Repeatedly promoted during 11-year tenure with Convergys, culminating in current responsibility for coordinating all office functions and supervising a team of two HRIS professionals handling 42,000++ Convergys PHL-wide headcount. FIL-ESTATE PROPERTIES, INC General Accounting September 2003 to April 2004 Handled books of accounts and preparation of legal documents submitted to government instrumentalities. GENERATION 3 ENTERPRISES General Accountant May 2001 to August 2003 Pioneer in this company, started and completed a workflow of the manual accounting system, designed the accounting forms, payroll preparation to yearend alphalist preparation, staff recruiting, compensation and benefits, booking of accounts. SGV & CO. Accounts Payable Accountant December 2000 to May 2001 Account management – handled communication expense and remuneration of Consultants. EDUCATION Completed Masters in Business Administration, 2015 Baliuag University Bachelor of Science in Accountancy, 1999 Baliuag University AWARDS/CERTIFICATES Cum Laude, Bachelor of Science in Accountancy, 1999 Civil Service Eligibility per PD 907 PERSONAL INFORMATION Birthday:August 11, 1978 Civil Status:Married SSN:- Belief:Born Again Christian CHARACTER REFERENCES Don Brodeth, CFA Consultant, Taft Consulting Services MBA Professor, Baliuag University Dionisio Robles, Jr. Compensation and Benefits Manager, Accenture Philippines