I have more than 12 years of experience in the IT service/consultancy sector.
As an IT Servicedesk/Consultant I was able to put to use my technical expertise on hardware and software. I am able to communicate written or verbally and assist end users in resolving the issues they report to us.
We also administer user accesses and maintain a database of user entitlements and credentials.
As a manager my designation includes that I do floor walking, personnel schedule management, admin account maintenance, coaching and development for each member and ensuring we reach and exceed our targets.
I am proficient in MS Office Word, Excel and Powerpoint as well as Adobe Photoshop, Premiere and Lightroom.
Expertise to the above mentioned functions and processes are skills that I can use to the work that I am looking to get.
I am looking forward to getting a work that suits my knowledge and would add to my experience and skills.