PROFILE
I am a Customer Support Agent with 5 years
experience in handling multi-national clients. The
ability and skills I acquired - providing excellent
customer support, creative problem solving and
building customer loyalty from years of working can
help a company reach its goal.
PROFESSIONAL PROFILE
Motivated
Finds joy in assisting others
Team player
Renee
Rose
Rosal
CUSTOMER SERVICE - SALES
CONTACT
Mobile:-
EXPERIENCE
CUSTOMER SERVICE REPRESENTATIVE
Super Website Builders (AU) - 2012
Email Marketing
Lead Mining
Audio/Video Transcribing
ONLINE ENGLISH TUTOR
51 Talk (China) 2012
Online English Tutor focusing on kids and beginners
which required extreme patience.
Email:-Address: Block 1 lot 13 Agan
Grandville, Heights Block 8, General
Santos City
CHAT SUPPORT SPECIALIST
Homemade Jewellery (Jerusalem) 2013
Chat Support
Order processing
CUSTOMER SUPPORT
SureTelecom (AU) 2014
Phone & Email Support
Sales
Retention
EXPERIENCE
CUSTOMER SERVICE REPRESENTATIVE
Custom Pet Collars (AU) 2015
Phone, Chat and Email Support
Order Processing
Facebook Moderator
AUDIO TRANSCRIPTIONIST
4D SYNERGY (NZ) 2015
Online meeting transcription and document-er
CUSTOMER SERVICE REPRESENTATIVE
Bytion (2017-Present)
Customer Support and Marketing
Order Processing
Retention
EDUCATION
MINDANAO REGIONAL BIBLE COLLEGE
Bachelor of Theology Major in Christian Education-
SKILLS
Customer Service
Email Marketing
Telemarketing
Chat Support Specialist
Lead Mining
Social Media Marketing
Data Entry Specialist
PROGRAMS/SOFTWARE USED
Zopim
Zendesk
Freshdesk
Utilibill
Softphone
Google Docs
