Renee Rose De Leon

I have 2 years of professional experience as a Customer Service Representative in the BPO industry. I experienced dealing with different customers who are angry, frustrated, worried and afraid. Building an emotional connection with the customers is not easy and it's even harder when there are no verbal or physical cues to follow. I've demonstrated success in responding to customer's telephone, email chat & queries in an accurate & timely matter. Not just that, I always make sure that I addressed the customer's concerns without lacking empathy. I'm confident that my exceptional oral and written communication skills matched with great customer service that will make an asset to your company.

As a Virtual Assistant, I'm confident in my ability to make anything. I put my mind to success. Always success.

Looking forward to work with you ASAP