Renee Palmer

Renée Palmer 11 Almeria Road, Northpine, Cape Town, 7650, South Africa Cell: - | Email:- Professional Profile Results-driven administrative and digital support specialist with experience in operations management, virtual assistance, project coordination, data entry, transcription, and digital design. Adept at streamlining operations, enhancing workflow efficiency, and delivering high-quality administrative and creative solutions. Strong background in content creation, proofreading, editing, and business communication, ensuring accuracy and clarity in documentation. Well-versed in remote collaboration, deadline management, and process optimization to support businesses and professionals in achieving their goals. Key Skills & Strengths ✅ Operations & Strategic Oversight – Business process optimization, financial management, reporting ✅ Administrative & Virtual Assistance – Email & calendar management, document formatting, and transcription ✅ Copywriting & Editing – Content creation, proofreading, proposal writing, and document structuring ✅ Project Coordination – Planning, scheduling, reporting, workflow optimization ✅ Digital Design & Branding – Logos, social media graphics, flyers, business presentations ✅ Customer Service & Communication – Client support, correspondence, stakeholder engagement ✅ Project & Event Coordination – Logistics, planning, workflow optimization, conference organization ✅ Software Proficiency – Microsoft Office Suite, Canva, Adobe Acrobat, Google Workspace ✅ Remote Work Expertise – Self-motivated, deadline-driven, adaptable to virtual work environments Professional Experience Owner | VisionCraft 2021 – Present Provides digital design, administrative support, and virtual assistance to businesses and entrepreneurs Develops branding materials, social media graphics, and marketing content for clients Specializes in proofreading, transcription, copywriting, and project coordination Provides consulting services for nonprofits and small businesses in areas of governance, process optimization, and financial accountability Writes and edits grant proposals, reports, and business documentation to support funding applications Operations Manager | NOAH (Neighbourhood Old Age Homes) June 2023 – August 2024 Oversaw business operations, strategic planning, and financial management for a for-profit venture under a nonprofit organization Led marketing, branding, and digital design initiatives to enhance visibility and engagement Managed daily operations, staff coordination, and process improvement efforts CSI Consultant | Old Mutual Foundation, South Africa 2009 – 2021 Managed corporate social investment (CSI) initiatives, overseeing staff volunteer programs, funding allocations and impact reporting Organized and executed large-scale events, conferences, and staff engagement initiatives Ensured compliance with corporate social investment (CSI) policies and financial protocols Developed reports, proposals, and presentations for internal and external stakeholders Events & Communications Coordinator | Old Mutual Transformation Office 2006 – 2009 Coordinated corporate events, stakeholder engagements, and internal communications Designed and produced newsletters, reports, and multimedia content for company-wide distribution Personal Assistant | Old Mutual Group Stakeholder Relations 2002 – 2006 Provided high-level executive support, including calendar management, travel planning, administrative assistance, and correspondence Assisted in event logistics, branding, and corporate sponsorship initiatives Education & Certifications Secretarial Diploma | Imperial Underwood Secretarial College | 1991 Continuous Professional Development in business administration, communication, and digital design Technical Skills ✅ Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) ✅ Google Workspace (Docs, Sheets, Slides) ✅ Canva & Adobe Acrobat ✅ Social Media Management & Digital Design ✅ Data Entry & CRM Software ✅ Event & Conference Planning Tools Leadership & Board Experience Board Member | NOAH (Neighbourhood Old Age Homes) NPO 2022 – 2024 Provided secretarial and governance support, ensuring compliance and strategic development Board Member | Old Mutual Staff Volunteer Fund Trust 2009 – 2021 Oversaw funding governance, project monitoring, and beneficiary relationships Professional Development & Interests Passionate about helping businesses and nonprofits streamline operations through efficiency-driven solutions Continuous learning in remote work strategies, digital marketing, and business support solutions References Available upon request