Renee Lou Tibus

 RENEE LOU O. TIBUS CAGAYAN DE ORO CITY, MISAMIS ORIENTAL Value Statement: I started working as an online freelancer doing Data Entry jobs which I consider as my stepping stone in the Multimedia Industry. With experiences being a Customer Service Representative, Virtual Assistant, Data Entry and Telemarketer, I believe I am fit to your qualifications. I am open to any work assignment and work schedule. Summary of Qualifications: 1. As a Virtual Assistant, I managed my client’s day to day transactions that made him more organized and productive. 2. As a Customer Service Representative, I made sure that all my clients got a quality of service they deserve. 3. As a Telemarketer, I sold an average 3-4 shoe a day. Professional Experience January 2015 51Talk China Virtual English Teacher As a Virtual English teacher, I helped my Chinese students (young professionals) learn the basics of the English language. Held 15 classes per day and had 99% of my students attendance and 75% of them are my repeat students. Provided teachers feedback every after lesson and take home assignments. December- Odesk/Upwork USA Virtual Assistant Creating and processing of shipping labels and scheduling customers meeting with my client are my primary duties. Managed my clients day to day transactions, answered on average 100 customer’s emails per day, set appointments for my clients and organized his data. MARCH 2013 Odesk USA Sales Verification Representative/Customer Service Verifying sales via telephone using skype. Processed at least 100 calls per day and an average of 10 hit calls per day. Relevant Training: Inside Sales Agent - training knowledge Inside Sales 101 for different lead types, Objection Handling, Scripting, & Pre-qualification Buyer and seller real estate practices including documentation per transaction type. Acquisition and liquidation of Bank Owned property Bank qualifications/approval for Short Sale; REO property  Internet Marketing forms, lead sources, Lead Generation & CRM or database entry Common Lead Management systems including Boomtown, E Edge, Market Leader, and Tigerleads Education June- Xavier University, Ateneo de Cagayan Cagayan de Oro, Philippines Business Management Recognition/Awards: 2012 Social Entrepreneurship Business Writing Competition.