Rene Rey Jr. Beltran Bangas
847 I. Santos Street, Malibay, Pasay City, Philippines
: Main-/ Alt-: -
Personal Profile
A multi-skilled professional with a superb track record of managing deliverables whilst adding a value to the client. Able
to manage stakeholders both internal and external expectations and willing to take full responsibility for the delivering of
project objectives. An easy going type of individual who enjoys challenging and diverse roles and is confident working
with technical experts from any industry.
Presently looking to join a company/business that rewards effort and initiative, whilst at the same time providing plenty
of progression and development opportunities in driving project to its greater heights.
Academic Qualifications
Bachelor of Science in Office Administration (BSOA)
Areas of Expertise
System Applications Products (SAP) experienced
Technical skills and Cards Operations functionalities
Analytical and problem solving skills
Process Reports
Communication and presentation skills
Work Experience
PAYMENT ADMINISTRATOR
Accenture Philippines - September 2015 – December 2016
Responsible for handling end to end process of credit card applications and ensuring that deliverables are met within
agreed Turn Around Time (TAT) with client. While doing this, numerous commendations are received such as but not
limited to: Fantastic, excellent job, good job, you are awesome, for a superb performance and high customer satisfaction
rate is made.
Duties:
Handling new credit card applications for different clients and business units. Monitoring card type whether
virtual or plastic cards.
Communicating effectively and efficiently to client via phone or Skype if there are issues found in the application
details.
Monitoring and recording details in the master list file for new applicants.
Communicating with the third party vendor / supplier.
Answering complex queries urgently and escalating promptly any issues that may impact operations.
Performing reconciliation of transactions being made in the card.
Managing client expectations by ensuring the delivery of the highest quality service.
Acting on client feedback.
Assisting on the dispute transactions that feeds in the system.
Preparing reports for the card applications statuses such as received, processed and pending.
ACCOUNTS PAYABLE – INVOICE PROCESSOR
Accenture Philippines - April 2014 – August 2015
Responsible for processing fresh invoices and posting it in SAP for payment run. Ensuring that the invoices of the vendors
are being processed within the agreed Turn Around Time (TAT).
Duties:
Indexing details in the invoice that feeds in with the system.
Auditing processed invoices.
Escalate issues that may impact operations to ensure quick resolution.
Investigating suspense account that is received by different teams/towers.
Acting of client feedback
Performing reports and process dashboards
EXPERIENCE AND KEY COMPETENCIES
End to End Process / Business Skills
Experience of working in a multi-vendor environments.
Good conflict management and prioritization skills.
Manage technical process and resolve technical issues.
Excellent documentation and report writing skills.
Demonstrated ability to work with and support cross-functional project teams.
Ability to manage pressure and stress.
Strong attention to detail and focus on task completion.
Strong relations to internal and external stakeholder of the business.
Personal Attributes
Superb communication skills and able to articulate technical jargon to a non-technical audience.
Ability to gain results through others.
Able to continuously meet targets and surpass expectations.
Articulate and well presented.
Having the necessary drive and enthusiasm required for a though competitive industry.
Ability to complete Standard Operating Procedures and record them for new individual in the team.
Completed different trainings both classrooms and virtual discussions.
Ability to get on with all levels of people and possess strong relationship building sills.
Personal
Nationality:
Languages:
Civil Status:
Age:
Birthday:
Filipino
English, Tagalog.
Single
25
March 1, 1992
