René Navisotschnig
4 Camphor Close, Melkboschvillage, Melkbosstrand, 7441
Telephone:-
Email:-D.O.B 22 July 1982
Professional Profile
A dedicated and results-driven individual. Experience in working in a call centre environment with the primary focus
on exceeding expectations for customer service delivery while ensuring optimum contractor and client satisfaction.
Possesses excellent interpersonal and communication skills and the ability to develop and maintain mutually
beneficial internal and external relationships. Enjoys being part of, as well as managing, motivating and training, a
successful and productive team, and thrives in highly pressurised and challenging working environments.
Career Summary
November 2019 – Current
We Trade Property (Pty) Ltd – Office Admin / Personal Assistant
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Various office / admin work, from emails to loading of offer to purchasers on Prop Control
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Sound knowledge of Prop Control, Prop Data, MYCE, CMA, etc.
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Meeting with clients as they walk into the office, assisting them where I can
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Meeting with attorneys and directors on a weekly basis, going over all the sales (status of each sale)
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Providing admin and technical support to all the agents in the office
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PA to the area manager
May 2016 – October 2019 Complete Coast Properties – Full Status Agent
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Canvassing, listing and selling properties
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Prospect / Cold / Warm Calling on a daily basis
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Meeting with sellers going over all the relevant paperwork that is needed to sell their house / apartment
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Meeting and Taking buyers out to view potential places
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Taking pictures of properties to sell
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Liaising between sellers, buyers and attorneys where need be
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Did my NQF 4 and PDE 4 exam in Feb 2019 and become a full status agent in June 2019
Jan 2015 – April 2016 1 Call ASAP (PTY) Ltd & MDW Attorneys Inc (Conveyancers, Notaries & Attorneys)
- Finance Assistant & Executive Assistant
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Knowledge of Pastel Partner
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Raising invoices on Pastel to all subscribed contractors as well as insurance houses
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Debit orders on a daily / weekly / monthly basis submitted on BDB (online payment collection service)
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Continuously auditing our in-house system, contractors, staff (for incentives) and debtors books
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Debt collection from contractors as well as various insurance houses across all the companies (effectively via
email) (ASAP, Claims Solutions, Tradecheck, Auto-Part and MDW Attorneys Inc)
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Any work given by Financial Director, HR Manager and Attorney to attend to (whether it be admin, typing, filing,
etc.)
Oct 2011 – July 2014
1 Call ASAP (PTY) Ltd - Call Centre Team Leader and Executive Assistant
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Managing and providing support to a team of 6, ensuring on-going training, development and growth as the
company expanded
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Contractor and client liaison – ensuring contracts are in place, signed and adhered to
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Capturing of client and contractor information on system/data base
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Auditing staff, contractors and our in-house system on a monthly basis ensuring all information is still accurate
and valid
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Putting reports together for CEO and Financial Director (staff incentives, effectiveness of a project, etc.)
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Assisting all directors and managers with various tasks on a daily basis.
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Career Summary cont.
Jan 2010 – Sep 2011
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General Administration (typing, filing, faxing, cashing up, etc)
Phoning medical aids on daily basis to confirm benefits
Capturing of claims directly to medical aids (PPN, HealthBridge)
Following up on claims and late payments
Stock take
Stock ordering and receiving
Interaction with customers and Managers at all times
Answering phone calls, dealing with clients: complaints, sales, etc
Mar 2008 – Sep 2009
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Spec Savers Administration Assistant
General Administration (typing, filing, faxing, cashing up, etc)
Phoning medical aids on daily basis to confirm benefits
Capturing of claims directly to medical aids
Stock take
Interaction with customers and Managers at all times
Nov 2006 - Mar 2007
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Execuspecs Bayside – Administration Department & Frontline
NEWS CAFE (temp Manager)
Opening, managing, running a brand new store
Ensuring new company procedures are maintained by all employees within the business
Interaction with customers and suppliers at all levels
The handling of great sums of money, banking/cheque payments and floats
Training of new staff and on-going training for existing staff
To supervise the cleaning of the restaurant and bar areas by staff
To be a key restaurant representative by meeting and greeting customers, ensuring their expectations of service
are met in full
Organize restaurant layout on a session basis to best serve customer needs
August 2005 – March 2006 ROYAL OAK INN (Landlady)
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To identify the customer needs and the local area market
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Ensuring new company procedures are maintained by all employees within the business
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Interaction with customers and suppliers at all levels
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The handling of great sums of money, banking/cheque payments and floats
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Admin: - Staff wages, Basic bookkeeping on sage and filing of invoices
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Dealing with band organisation for weekly entertainment
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Leasing with local paper for advertisement and promoting of the business
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To supervise the cleaning of the pub and bar areas by staff
October 2003 – August 2005 Canapé SOLUTIONS Head waitress and Kitchen assistant
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Preparation of canapés in the region of 500 to 5000 a day (Team work)
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Food preparation for functions
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Head waitress at function, ensuring the operation runs successfully and that customers are fully satisfied
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Liaising with kitchen manager at all times
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Education and Qualifications
2016 - 2019: NQF4 & PDF4 – Became a full status estate agent (PPRE)
1996 – 2000: High School Frikkie Meyer, Thabazimbi, Limpopo
Matric Passes: English, Maths, Afrikaans, Economics, Computer Typing, Science.
IT Skills
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Prop Data Management System, Pastel Partner, Word, Excel, Internet and Email (setting up Email accounts)
Personal Details
Driving Licence
Health
Interests
Full / Clean
Excellent
Yoga, reading, walking on the beach, family time
References
Debbie Webber - MDW Attorneys-
Hayley Bird-
Character Reference: Liezl Brandt -
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