Rendani Lacton Siphoro

 Curriculum Vitae of Rendani Lacton Siphoro PERSONAL INFORMATION PROFILE : IT Delivery Lead SURNAME : Siphoro FIRST NAMES : Rendani Lacton LANGUAGES : English AVAILABILITY : Immediately LOCATION : Cape Town (Strand) EE/AA : African Male ID :- /- EDUCATIONAL QUALIFICATIONS Date Qualification Institution 2023 done Executive Diploma in Strategic project management UniAthea – 1 year - online 2023 Agile Master certificate, Agile Coaching Alison – 6 months - online 2023 International Dev Ops Practitioner (micro services) certificate Scrum Academy – 6 months - online 2023 Agile Project Management Alison – 6 months - online 2023 Cyber security, Cyber security understanding Alison – 3 months - online 2022 SAFe Product Manager, Safe Product management certificate Agility – 1 month - online 2022 Certificate in International Scrum Team Awareness, Agile Team Scrum Academy – 1 month - online 2021 Safe Agile Product Manager SAFE – 1 month - online 2021 Certificate International Scrum Master 2020 - verified Scrum Academy – 6 months - online 2021 Diploma in software Testing Alison – 1 year - online 2021 Black-Box testing Certificate Alison – 3 months - online 2021 Software Testing Certificate Alison – 3 months - online 2017 Project management leadership, Information Technology Project Management Agile Transition – 1 year - online 2017 Agile Scrum, Software development project management Agile Transition – 1 year - online 2017 Prince2 Project management, Project Management Agile transition – 1 year - online 2017 Basic project management, Project Management Agile transition – 1 year - online 2017 Certificate - Web analytics, Web Page, Digital/Multimedia and Information Resources Design Emarketing institute – 3 months - online 2017 Online marketing Emarketing institute – 3 months - online 2017 Social media marketing, Social media Emarketing institute – 3 months - online 2016 Certificate in Agile Scrum principles Agile Transition – 6 months - online 1996 - 1999 National Diploma in Advanced Public Relations Damelin – verified 3yrs 1995 Grade 12 Mphephu – Venda Dzanani – DOB incorrect on certificate TOOLS: Kanban Jira Azure Dev Ops Salesforce Copado release management Credit lens SKILLS QA Testing skills Salesforce and Azure Dev Ops skills Release management skills Deployment skills Coaching skills Agile skills Scrum Skills PROJECTS Oracle Finance Integration Projects: ABSA: Absa Bank, I had to facilitate Integration of the ESP Decom system to Salesforce Cloud, before Absa was experiencing delays with their processes using legacy systems. I had to make sure that Salesforce was successfully integrated from ESP Decom. BAW CAR Manufacturing: Oracle Fusion Integration project: (Finance and Insurance) Oracle Fusion ERP Configuration and Integration Project was to integrate Oracle Fusion Cloud 2012 with Syspro. BAW Car manufacturing company was using Syspro ERP before, but they had problems with 200 dealerships through Africa to access the sales portal, We had to integrate Oracle Fusion software with Syspro. I had to facilitate integration and configuration between Oracle Fusion cloud 2012 and Syspro ERP. All the dealerships were using Fusion Cloud ERP, they uploaded all the service requests, all Finance and Insurance requests and transactions, all units sold live, whatever we are doing at the head office dealership can do the view but they can't change. I facilitated from inception to release, engaging with relevant stakeholders. Mineworkers Provident Fund: I had to facilitate Integration of High Orbit Oracle ERP and SAP Finance. Mineworkers were under Momentum before, they used inhouse Legacy systems. I had to facilitate Oracle fusion SAP finance integration and configuration to High orbit ERP. They had challenges of taking time to pay beneficiaries, with SAP Finance and High orbit configuration and integration we reduced payment period drastically, from 3 Months to a Month. We had 9 Walk Centres across South Africa which always have walk-in customers with documents. We integrate SAP finance and high orbit. At the Walk-in centres our staff will upload all the docs and the Head office will access all the Docs instantly. Absa Absa Onboarding project Absa Credit automation project Absa Commercial Asset Finance project Absa whats up project Absa Finalization and Fulfilment Blu Label Mobiile App Vendor electricity and Airtime Website Ticketpro Betway projects Holywoodbets projects Cyber security projects Robotics Process Automation Projects CRM system integration Project Astral Tech Online booking system Ithuba CRM System integration and Rollout IVR Ominsutech Online Sales portal EMPLOYMENT HISTORY (Starting with recent position) Employer Name Absa Bank Limited - Contract     Title Scrum Master     Start Date February 2025 – June 2025     Reason for Leaving Contract ending Since April 2023 to Dec 2024, he was busy with his studies, certifications. 2023 | Agile Master certificate, Agile Coaching | Alison 2023 | International Dev Ops Practitioner (micro services) certificate | Scrum Academy 2023 | Agile Project Management | Alison 2023 | Cyber security, Cyber security understanding | Alison He is currently bus studying toward his Executive Diploma in Strategic project management from UniAthea. He kept up to date with the latest trends and technologies. He is now available and in the job market and ready for his next challenge. Employer Name Absa Bank Limited - Contract     Title Senior Specialist Scrum Master/Release Train Engineer(acting) Consumer and Business lending     Start Date March 2022     End Date April 2023     Description Role & Responsibilities: Lead multiple teams, Facilitate all scrum ceremonies, facilitate deployment, QA testing, Release management and post production incidents. Ensuring SCRUM artefacts are maintained and updated. Ensuring that sprints are running smoothly, and corrective actions taken wherever appropriate Effectively communicate to project manager/delivery manager about the progress as well as blockages in the on-going sprints Ensuring all change governance and standards are adhered to Ensuring code quality is maintained. Responsibility for supervising, coordinating, participating in, and accountable for sprints of teams located at different geographic locations. Making effective use of resources during the sprint to ensure that business objectives are met and deliverables achieved to agreed time, cost and quality Familiar with the details of at least one business area and has experience of liaising with peers in that area Is respected and consulted by business area peers and seen as a point of contact within the team. Adapts style to contribute and enhance overall team performance and works effectively with people across a wide range of disciplines and levels (both internal and external/3rd party suppliers) Experienced at leading or managing a variety of teams and projects. Deals comfortably with ambiguity and uncertainty and is effective when working with unstructured teams, situations and environments. Aware of project costs and resources, help in tracking actual against budget and managing the balance of delivery within time/cost/quality constraints. Can effectively manage and develop relationships with key decision makers and stakeholders to achieve successful outcomes. Uses stakeholder management strategy effectively and knows how to navigate the organization. The ability to facilitate and negotiate with multiple parties to bring about agreement and resolution, even when position is not initially shared by others. Clearly and effectively communicates difficult or complex ideas clearly to stakeholders, peers and subordinates. Adapts style to contribute and enhance teams performance by working effectively with people across a wide range of disciplines and levels, both internal and external Education. Projects: Absa Onboarding project Absa Credit automation project Absa Commercial Asset Finance project Absa whats up project Absa Finalization and Fulfilment Absa Bank, I had to facilitate Integration of the ESP Decom system to Salesforce Cloud, before Absa was experiencing delays with their processes using legacy systems. I had to make sure that Salesforce was successfully integrated from ESP Decom. Reason for Leaving Contract completed successfully. Employer Name Blue Label Telcom - Permanent     Title Senior Scrum master /Release Train Engineer     Start Date August 2021     End Date February 2022     Description Role & Responsibilities: Manage and optimise the flow of value through the ART using various tools as the Program Kanban and other information radiators. Establish and communicate the annual calendars for iterations and Program increments. Facilitate PI Planning readiness by fostering a continuous exploration process that drives the synthesis of a vision a Roadmap and Backlogs through Pre- and Post-PI Planning events. Facilitate the PI planning event. Facilitate all ceremonies for multiple teams. Facilitate the removal of impediments within the team. Facilitate periodic synchronisation events, including the ART sync Coach leaders, teams, and Scrum masters. Facilitate demos. Summarize Team PI objectives into Program PI Objectives and publish them for visibility and transparency. Assist in tracking the execution of features and capabilities. Coordinate internal resources and third parties/vendors. Ensure that all projects are delivered on-time, within scope and within budget Developing project scopes and objectives, involving all relevant stakeholders Ensure resource availability and in Lean-Agile practices and mindsets. Help manage risks and dependencies Escalate and track impediments. Provide input on resourcing to address critical bottlenecks Encourage collaboration between teams. Facilitate demos. Drive relentless improvement via inspect and Adapt workshops, assess the agility level of ART and help them improve. Develop and maintain detailed plan to track progress Provide timeline and budget reports to Clients Manage key deliverables/tasks with internal team. Measure project performance using appropriate. Report and escalate to management as needed. Manage the relationship with the client and all stakeholders Perform risk management to minimize project risks. Establish and maintain relationships with third parties/vendors. Manage operational activities, including user requests and system improvements Manage several projects concurrently (multi-tasking). Provide day-to-day customer liaison and be responsible for relationship management, project management and delivery. Manage pipeline of multiple complex projects and work streams, ensuring teams are working to fully agreed resource allocation levels. Manage delivery of change through the Agile scrum processes Coach the team to effectively apply Agile methodologies. Escalate commercial issues, where appropriate, including potential business opportunities Prepare internal and customer reports. Collaborate with other Project Managers, exchanging ideas, working on improvements of process both within the immediate team and across the company. Supporting multiple teams from an agile standpoint. Provide measurements of team performance and progress Encourage continuous improvement culture by promote team improvements such as Test Automation CI/CD and technical debt removal. Working with the Product Owner to ensure a backlog is created to level workable by the team Coaching & mentor all roles how to be more agile centric, thus improving agile maturity and developing a deeper agile culture across all teams Ensuring proper visibility and flow of work carried out by the team. Helping the team in reviewing processes and ways of working time to time and bringing in improvements where necessary. Fostering good communication and transparency amongst the team and across other related teams as well. Keeping in constant touch with the product owner to understand areas that might require attention and planning actions, where necessary Coaches, mentors and develops the team (Scrum Analyst, Developers, Automation QA) to high performance. Organises and facilitates the Scrum/Agile process as required, including key Scrum events Ensures the Sprint backlog is owned by the team, and they are using a Definition of Done for ensuring quality and transparency to deliver a working Increment at the end every sprint Works with the team to identify impediments to their progress and supports them in resolving these. • Co-ordinates with other Scrum teams on technical dependencies between the teams. Structured and transparent approach to agile planning, monitors progress and reacts to change - ensures all relevant parties are aware of the team's progress and ability to deliver. Projects: Mobiile App Vendor electricity and Airtime Website Ticketpro Betway projects Holywoodbets projects Cyber security projects Robotics Process Automation Projects CRM system integration Project Reason for Leaving Restructuring and we were affected GAP: April 2021 – July 2021 Employer Name Ominsutech - Contract     Title Chief Scrum Master /Release Train Engineer     Start Date May 2020     End Date March 2021     Description Role & Responsibilities: Fulfil the role of the Scrum Master within a dedicated team using the Agile. Manage and facilitate teams in all Agile ceremonies including sprint planning, sprint demos, retrospectives, and daily stand ups. Responsible for creatively removing impediments from the Scrum team so they can continue to perform at their best Create, maintain, and deliver on project and work stream plans and revise as appropriate to meet changing understanding and needs. Identify and manage the risks associated with projects to achieve project success Ensure that the Definition of Done is being followed by the team. Support and educate the Product Owner on refining the product backlog and make them ready for upcoming sprints, enabling longer-term work visibility for reporting to delivery and management teams Demonstrate ability to influence Product Development and Management teams to improve product features and supportability of a product offering by identifying problems and suggesting and/or driving implementation of fixes or features. Work together with team during project estimation sessions and share understanding of projected durations and release plans with leadership team Facilitate the teams desire for creativity, continual improvement of efficiency and capability Measure team sprint success by using standard sprint metrics and drive team efficiency and productivity improvement through data points Assisting with internal and external communication, maintaining transparency. Influence others including those more senior on best practices in Agile Assessing the Scrum maturity of the team and coaching them to higher levels of maturity. Work with a team to facilitate and guide engineers and staff on agile release trains Mastery in managing and facilitation across teams and departments. Drive cross team and departmental impediments, planning, collaboration, and coordination. Facilitate ART events, coach the teams and assist them to deliver added value by closely working with solution Architect and management. Identify and proactively work to remove barriers, influence decisions, guide Agile delivery manager and improve the entire delivery system. Help the team and ART end users understand their impact on the overall picture of the decision-making process. Prepare, support, and facilitate ART PI planning Prepare, Support and Facilitate ART PI planning. Co-ordinate ART Delivery by facilitating synchronisation events for the ART identify release coordination activities by developing a tempo to release activities within the ART meetings and management to provide process structure. Collaborate with product manager and teams to collectively plan cycles, ART sync, Backlog refinement and continuous communications. Project: Ominsutech - Online Sales portal Reason for Leaving Contract ended. GAP: Oct 2018 – April 2020 – not working and studying (+-18months) Employer Name Astral Technologies - Contract     Title Senior Scrum Master /Release train engineer     Start Date April 2018     End Date September 2018     Description Role & Responsibilities: Facilitate all scrum events: daily scrum, backlog refinement, sprint planning, sprint demo and retrospective meetings. Guide, facilitate and teach the Agile mindset, core values, principles and Scrum best practices to the team and others throughout the organization Manage, with Agile principles and best practices, multiple projects of medium to large scale and guide the teams through the scrum process to ensure tested, functional, valuable software is delivered to the customer at the end of each sprint/iteration Recognize and remove impediments for the scrum (development) team. Ensure the teams are reflecting on their performance after each sprint to identify successes, as well as failures, and continuously improving their way or working to increase the value delivered to the customer Assess performance of teams and programs, finds opportunities for improvement, and makes recommendations and implements changes and steps to increase the team’s productivity. Work with product owners and teams to provide strategies and techniques to maintain and build product backlogs reflective of customers’ needs Coach scrum teams to become self-organizing Collaborate with other scrum masters to improve the overall agile strategy and provide alignment in sprint execution. Provide detailed metrics and dashboard covering tasks, assigned resources, and story points including burn down charts. Facilitate PI planning, inspect and adapt workshops, and other key ART events to ensure alignment and coordinated delivery. Orchestrate and optimize the Agile Release Train, collaborating with Product managers, Scrum masters and other stakeholders. Develop and deliver training programs for stakeholders, Product managers, Scrum masters and Agile Teams on SAFE principles, agile, practices and effective use of Azure Dev ops boards. Provide coaching and mentorship to enhance understanding and utilization of Azure Dev ops boards. Foster collaboration among stakeholders, ensuring clear communication and alignment across all levels of the organization. Work closely with Product managers, System Architects and other release train engineer to ensure Strategic alignment and coordination. Project: Astral Tech - Online booking system Reason for Leaving 6-month contract completed. Employer Name Cloud4SA - Contract     Title Senior Agile Project Manager/Release train engineer     Start Date August 2015     End Date March 2018     Description Role & Responsibilities: Facilitate PI/Program Planning readiness and organizes the event itself Facilitate Agile activities to foster value delivery and predictability Guide towards Agile/Project Best Practices making sure the program adheres to its values and artifacts. Enable and foster close cooperation across all roles Facilitate/support the program actors in role comprehension, backlog management, and conflict management. Help program teams manage risks, dependencies and ensure impediments are reported to Program Leadership. Monitor and report the Program Commitment and produce Program/Agile dashboards to communicate progress during sprint/delivery phase Consolidate Program & Feature Team capacity and supports resource capacity planning Guarantee that the team data is properly maintained by all teams and all program members are dedicated according to the recommendation Organize Knowledge sessions (defining relevant subjects for presentations) Effectively apply the Amadeus Agile/Project management methodology and enforces Agile/Project standards. Ensure that the program is managed to budget, schedule and quality; that it delivers the value anticipated in the business case. Agile Ceremony and Project Forum Management: Retrospectives, PI Planning, Steering Committee, Project Status Meetings Program Management Documentation: Plans including, Scope, Schedule, Cost, Project Health Reports, Risk / Issues/ Actions, Project Closure Report Minimize risk exposure for program Communicate with stakeholders both internal and external partners. Program Accounting: progress reports, budget management and invoicing. Recommend process, product and/or service improvements based on understanding and anticipation of internal and external business challenges Autonomously solve unique and complex problems that have broad impact in the business Receive guidance from Senior management only in the most complex situations Reason for Leaving He was looking for a new challenge. Gap: May 2015 – July 2015 Employer Name Ithuba National Lottery - Contract     Title Senior Scrum Master     Start Date April 2015     End Date July 2015     Description Role & Responsibilities: Enable the development team to focus on the rules of Scrum and the work of the Sprint, encouraging the delivery of high value and complex products with increased predictability. Facilitate the team's progress toward Sprint goals, commitments, and successful delivery – Sprint Planning, Daily Stand-up, Backlog Refinement, Sprint Review, and Sprint Retrospective. Foster a positive team environment, growing the team's candour and confidence to take on challenges. Ensure everyone is respected, contributes effectively, and is heard. Protect the Development team from outside interruptions and distractions, surfacing and removing impediments to the development progress, actively coordinating with external teams to resolve dependencies, and timely escalation when beyond the team’s control. Utilise JIRA as the primary tool for understanding status and progress, measuring the output of the team, detecting variances, and adjusting deviations with a focus on continuous improvement. Ensure these metrics improve and translate to greater business value. Collaborate with the Product Owner, ensuring their deep engagement, ownership, and ongoing refinement of the Product Backlog – to provide clarity of scope and goals to the Development team prior to committing to deliver the work. Ensure ongoing and active collaboration between the Product Owner and the Development team for Story definition and acceptance, ensuring the development quality products first time. Collaborate with and coach the wider Platform effort on agile adoption, scrum implementation, embracing change and the development of the required processes and behaviours. Projects: CRM System integration and Rollout IVR Reason for Leaving 3-month contract completed. Gap Sep 2014 – April 2015 - studying Employer Name BAW CAR Manufacturing co - Permanent     Title Senior Scrum Master     Start Date September 2012     End Date September 2014     Description Role & Responsibilities: Works with Product Owners and team members to learn and practice healthy backlog management and prioritization practices Facilitates the execution and improvement of backlog refinement Prepares for and facilitates release planning with teams Assists in dependency management and cross team coordination Agile Ceremony Facilitation Facilitates continuous improvement and the development of a learning culture on teams Facilitates Scrum ceremonies, collaboration, communication, and conflict management Ability to utilize the art of questioning while facilitating to drive healthy discussions Recognizes the different meeting personas while facilitating and uses techniques to work collaboratively with team members and stakeholders Facilitates in a way that drives efficiency and clarity in a discussion Facilitates to effectively gain decisions, draw out actions and drive them to conclusion. Coaching and Teaching Displays a deep understanding of Scrum values and framework, agile values, and Lean principles. • Teaches team members our Agile/Scrum mindset and frameworks, practices, and processes Promotes a continuous improvement mindset Influences the organization in the removal of organizational impediments and development of healthy Agile practices Mentors team members in agile practices and continuous improvement Recognizes anti-patterns within the team, helps to gain root cause and looks for ways to solve. Introduces and encourages team to explore healthy Agile development practices, focus on quality and technical excellence, predictable delivery, automation, and continuous delivery Teaches and encourages a balanced backlog that delivers valuable features for customers, reduces technical debt, provides business value, and enables product sustainability Helps the team to develop, capture, and analyze metrics to facilitate team improvements Promotes transparency through healthy communications and data integrity Delivery Team Support • Fosters team responsibility, self-accountability, transparency, and self-organization Removes impediments to the teams ability to perform Acts as a buffer between external distractions to minimize disruptions Assists in the coordination of operational issue resolution Facilitates team development, mediates conflicts protecting the team and encourages healthy team dynamics Leverages coaching skills to help the team learn to solve its own problems Helps the team to develop, capture, and analyze metrics to facilitate team improvements. Project: Oracle Fusion Integration project: (Finance and Insurance) Oracle Fusion ERP Configuration and Integration Project was to integrate Oracle Fusion Cloud 2012 with Syspro. BAW Car manufacturing company was using Syspro ERP before, but they had problems with 200 dealerships through Africa to access the sales portal, We had to integrate Oracle Fusion software with Syspro. I had to facilitate integration and configuration between Oracle Fusion cloud 2012 and Syspro ERP. All the dealerships were using Fusion Cloud ERP, they uploaded all the service requests, all Finance and Insurance requests and transactions, all units sold live, whatever we are doing at the head office dealership can do the view but they can't change. I facilitated from inception to release, engaging with relevant stakeholders. Reason for Leaving Business ventures Employer Name Mineworkers Provident Fund - Permanent     Title Senior Scrum Master     Start Date January 2011     End Date August 2012     Description Role & Responsibilities: Identifies and manages existing and emerging risks that stem from business activities and the job role. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled. Follows written risk and compliance policies and procedures for business activities. Provides hands-on facilitation of major Agile ceremonies across multiple development teams; consults and coaches teams (including the Product Owner) to support a smooth transformation to Agile practices. Enables continuous improvement and facilitates communication across teams to proactively manage dependencies and remove impediments and establish standards for Agile processes and tools. Supports efforts to resolve systemic impediments that continually block teams within their organization. Supports and educates product owners and product managers, especially with respect to refining and managing the product backlog and decision making. Ensures effective communication within and across teams and Programs; schedules and facilitates cross-functional meetings, and ensures appropriate progress tools, information radiators, and reports effectively provide transparency on team's (or multiple teams') or Program's progress/productivity Performs risk, issue, and dependency management for the teams and/or program and ensures compliance with company and regulatory policies and procedures. Ensures release management practices align to enterprise standards and leverages existing change management routines as needed. Acts as Agile SME (Subjects matter expert ) to teams, departmental teams, product owners, and management. Participates in Scrum Master community of practice and mentors other Scrum Masters For technology related efforts: Understands release-when ready, test-driven development, continuous integration, product demonstration and other technical engineering practices and guides team on leveraging them. Actively participates in Community of Practice discussions across different functional areas and Agile Release Trains (ARTs), as well as facilitates sessions on different topics of interest across the community Adheres to Enterprise Project management Office (EPMO) processes, procedures, controls, standards, tools, and templates (as required). Project: Oracle Finance Integration project. I had to facilitate Integration of High Orbit Oracle ERP and SAP Finance. Mineworkers were under Momentum before, they used inhouse Legacy systems. I had to facilitate Oracle fusion SAP finance integration and configuration to High orbit ERP. They had challenges of taking time to pay beneficiaries, with SAP Finance and High orbit configuration and integration we reduced payment period drastically, from 3 Months to a Month. We had 9 Walk Centres across South Africa which always have walk-in customers with documents. We integrate SAP finance and high orbit. At the Walk-in centres our staff will upload all the docs and the Head office will access all the Docs instantly. Reason for Leaving Career growth Employer Name Department of Public Works - Contract     Title Project Manager Software Development Hansen Technologies     Start Date November 2008     End Date December 2010     Description Role & Responsibilities: Develop implementation plans for review by senior director Oversight/supervision of packing teams and process/procedure development Work independently to identify required tasks and initiate activity Supervise and guide less senior project staff in implementation of the work Serve as the client’s onsite point of contact for related work Facilitate project meetings with client, vendors, move coordinators, etc. Develop information for review by more senior staff before presentation to owner for decision making Develop monthly report for review by more senior staff prior to submission Prepare scopes of work for competitive procurements Monitor adherence to contract Provide input into and participate in performance reviews, as requested Act as owner’s representative in managing onsite vendors during activation and move timeframes Assess existing project management tools used by the organization and identify additional resources to help keep staff allocation, workloads, and budgets balanced. Create and champion the development and implementation of a common project management and toolset across project teams to spur more effective team dynamics and greater clarity in how teams structure decision-making and plot their work. Collaborate with division directors and project leads to help them create achievable and measurable project plans, as well as establishing a system to ensure fidelity to those plans and their corresponding timelines. Develop and lead an approach for routine project check points to ensure alignment with organizational goals, clarify and strengthen our strategy, and identify opportunities for cross-project collaboration. Remain in consistent connection with senior leadership and project managers to understand their teams' project management needs and challenges. Identify or design project management trainings for policy staff and managers. Manage the development and rollout of trainings in policy skillsets, such as approaches to technical assistance, consulting, effective meeting facilitation, supporting policymaker decision-making, change management, implementation science, effective communication for policymakers, and more. Identify new ways of supporting project leads, building their capacities, and helping identify the most effective processes, tools, and systems to support their success. Develop systems and tools to help the senior leadership team oversee the execution, workflow, timing, and resourcing of projects. Reason for Leaving Career growth Employer Name Altech Netstar     Title Project Leader - Permanent     Start Date October 2006     End Date October 2008     Description Role & Responsibilities: Manage the planning, analysis, design, construction, testing, and implementation project effort. Be conversant with all contractual details and ensure vendor compliance throughout all phases of the project. Review, approve and ensure all changes to program scope are documented and follow approved change control processes. Ensure detail review of deliverables for quality, technical accuracy, and requirements compliance. Manage and coordinate all CRM implementation and Digital activities. Monitor project milestones and phases to ensure work progress is on schedule and any change orders are required, justified, approved, and reasonable. Prepare detailed status reports which accurately report progress and highlight issue and risk items for review and escalation. Coordinate and communicate work with all team members and related teams in accordance with project timelines, milestones, phases, work requests target dates, and approved executable work packages. Build and maintain relationships with project sponsors, stakeholders, subject matter experts, and contractor representatives. Identify risks and issues and proactively address them. Lead and conduct meetings in accordance with high professional standards and effectiveness. Protect the ALTECH Netstar ’s best interests in all work managed and performed Reason for Leaving Career growth Employer Name MTN - Permanent     Title Project Leader     Start Date February 2000     End Date October 2006     Description Role & Responsibilities: Influences internal IT leadership, business units regarding strategies relevant to program goals Manages interdependencies and integration among multiple projects, teams, and stakeholders Directs programs related to corporate policies or business operations to meet strategic goals Develops world-class resource management methodology and practices ensuring that all projects adhere to it Sets and ensures that quality standards are met for all projects in the portfolio Handles cross-organizational programs of broad scope and high complexity usually managing a core team that manages specific teams Leads the core team and guides performance of functional teams Works as the key interface with stakeholders and leadership both internally and externally Exercises discretion to develop solutions, remove obstacles and redefine approaches Recommends or sets business strategies or corporate policies and deviates as appropriate Oversees identification of tasks, dependencies and costs, assigns resources, and communicates expectations to core team members Creates/tracks/adjusts the program schedule, budget and scope through defined change management process Assesses risks and identifies solutions to timely, efficient achievement of program goals Ensures appropriate progress against schedule and takes corrective action as needed Reason for Leaving Career growth