WORKING EXPERIENCE
ESL TEACHER – PART TIME
October 2018-present
ACADSOC
Plan, organize, and provide instruction in English that meet state and federal standards
Manage allotted learning time to maximize student achievement
Provide instruction that is consistent and coordinated with the district’s/school’s instructional program so as to ensure that students meet and exceed learning targets
LEAD GENERATION SPECIALIST – PART TIME
June 2018 - present
Generate leads thru web research and Social Media
CRM Management
Data Organization
Create and send campaigns
EBAY LISTER – PART TIME
March 2018 - present
Research high profitable products for listing
Dropshipping
CUSTOMER SERVICE REPRESENTATIVE II
October 2016 – March 2018
TELUS INTERNATIONAL PHILIPPINES
McKinley West, Taguig
Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
Follow communication procedures, guidelines and policies
Go the extra mile to engage customers
Resolve customer complaints via phone, email, mail or social media
Contribute to team effort by accomplishing related results as needed
ASSISTANT MANAGER
June 2014 – June 2016
ST. ANDREW ICEPLANT & COLD STORAGE CO. INC.
Sto Tomas, Batangas
Administrative Works
Assisting the manager in organizing, planning and implementing strategy
Coordinating retail store operations
Ensuring store schedules and objectives are met by employees
Human Resources
Participating in recruitment efforts
Processing payroll, which includes ensuring vacation and sick time are tracked in the system
Maintaining current HR files and databases
Maintaining calendars of HR management team
Compiling reports and spreadsheets and preparing spreadsheets
Accounting
Providing accounting and clerical assistance to the accounting department
Typing accurately, preparing and maintaining accounting documents and records
Preparing bank deposits, general ledger postings and statements
EXPERIENCED LEADER / ADMINISTRATIVE HEAD
October 2010 –March 2012
AEROPOSTALE
Dubai, UAE
Administrative Works
Responsible for good and efficient cash wrap service.
Maintaining everyday sales report.
Petty cash management.
Inventory control maintenance
Used MS Excel and other computer software to prepare documents.
Received all telephone calls and responded in polite manners and answered promptly.
Merchandising, Shop keeping and Store Standards
Ensuring all stock is displayed on sales floor according to Company layout
To update all new in-store arrivals, pricing etc
To display all merchandise proportionately and accordingly
To ensure all products are price tagged and bar-coded before display
Full knowledge of products, departments in store, make, features and after sales service
Maintain a detailed knowledge of the section merchandise, ensuring promotions and fast selling lines are featured.
Stock replenishment to the shop floor and assuring continuous stock availability on all merchandise
To assist in accurate stock counts as per store requirements
To assist in training the new joiners’ on shop floor.
Customer Service
To provide customer satisfaction by delivering exceptional customer service
To have a clear understanding of the section and providing product knowledge to customers
Communicate appropriately with customers including proactive greeting and acknowledgement
To take ownership and effectively deal with customer queries and complaints
Follow procedures for dealing with specific customer orders
Follow the GOLDEN RULE of selling – greeting, asking, listening, advising reassuring and thanking the customers
To provide information about the customers to the supervisor
EDUCATIONAL BACKGROUND
SY- UNIVERISTY OF PERPETUAL HELP BINAN
Binan, Philippines Dentistry
SY- DE LASALLE UNIVERSITY HEALTH AND SCIENCES CAMPUS
Cavite, Philippines Bachelor of Science in Nursing
PERSONAL INFORMATION
Age: 26
Date of Birth: October 20, 1989
Nationality: Filipino
Religion: Catholic
Status: Single
Languages: English & Tagalog
Computer literate – Microsoft office software, internet, MS Word, Excel etc.,
Negotiation skills, creative ability, consulting skills, leadership qualities, credibility, self-confidence, acuteness, willpower, intellectually flexible and synthesis.
Oral & written communication, leadership, problem solving, public speaking, public relations, planning, presentations, teamwork and research methods.
Strong interpersonal skills; remarkable ability to achieve results through team leadership.
PERSONAL REFERENCES
Contact information available upon request.
