Renato Luiz dos Santos
Mobile: - (WhatsApp)
Email:-LinkedIn: https://www.linkedin.com/in/renatoluizsantos/
Program Manager / Project Manager / Product Owner
Professional Summary
Experienced Program and Project Manager with over 20 years in Information Technology,
specializing in project delivery, infrastructure management, and agile transformations
across diverse industries. Certified in PMP, ITIL, PSM, PSPO, OCI, and AWS. Proven ability to
lead cross-functional teams, manage large-scale cloud migrations, and drive strategic
initiatives from planning through execution. Skilled in client engagement, conflict
resolution, financial control, and end-to-end process optimization.
Professional Experience
Alvarez & Marsal – Consultant / Program Manager (Jun 2024 – May 2025)
Led due diligence efforts and managed a cloud migration project in the retail sector,
overseeing the transition from AWS and GCP to Microsoft Azure. Delivered successful
migration of Point-of-Sale systems. Also led pre-sales activities, managing proposals and full
sales cycle with prospective clients.
TIVIT – Program Manager (Feb 2022 – May 2024)
Led service delivery across Latin America, managing executive relationships and overseeing
20+ projects, including two end-to-end Data Center migrations. Established governance
frameworks, defined project KPIs, implemented risk controls, and led executive delivery
boards to ensure alignment and performance.
Huawei Ecuador – Service Delivery Manager (Feb 2017 – Apr 2019)
Managed BSS migration and integration for Claro Ecuador, implemented agile practices,
coordinated local and international teams, and successfully executed phased platform
migration.
Netcracker Brazil – Overall Project Manager (Jul 2016 – Jan 2017)
Managed Telefonica Ecuador projects, overseeing communication plans, stakeholder
engagement, and Jira-based action plans.
Ericsson Brazil – Program Manager / Project Manager (May 2005 – Jun 2015)
Led various telecom projects across Latin America including full-stack migrations,
infrastructure upgrades, and strategic PMO setup. Delivered improved billing performance
and 3G technology support for Nextel Brasil.
Education
MBA in International Executive Project Management – Fundação Getúlio Vargas, Brazil
-)
Bachelor’s Degree in Data Processing – ESEEI, Curitiba – PR, Brazil (1995)
Languages
Portuguese – Native
English – Advanced
Spanish – Advanced
Certifications
- AWS Certified Cloud Practitioner – Amazon Web Services (2023)
- Oracle Cloud Infrastructure Certified Foundations – Oracle (2023)
- Professional Scrum Product Owner I – Scrum.org (2019)
- Professional Scrum Master I – Scrum.org (2019)
- PMP – Project Management Professional (2004)
- ITIL Foundation Certificate in IT Service Management (2004)
