Renato Angelo
Figueira da Foz, Portugal | https://www.linkedin.com/in/renatoangelo/ | - |-
Experience
CONTRACTOR PROJECT MANAGER/PRODUCT MANAGER | 2021 – PRESENT
HIGHLIGHTS:
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Product Ownership for Banking, Workflows and Synchronization at German Fintech fino data
services GmbH:
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Defined product strategy and roadmap, coordinated development teams and delivered 23 new
features + 21 partner integrations in 12 months,
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Drove joint product revenue of over 4M EUR for 2024, 44K monthly active users and ~600 new
subscribers/month.
Product Ownership for OPINSTAR – Online Reputation Management System:
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Spearheaded product ecosystem integration and launch/go-to-market
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Supported product market expansion from Switzerland to Italy, Germany, Portugal and Zanzibar.
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Secured 38 strategic partnerships to accelerate growth.
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Managed and delivered 70+ projects for 36 direct clients and third parties in 5 continents, using
waterfall and agile methodologies tailored to each company’s/client’s policies.
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Managed multidisciplinary remote teams consisting of 5-38 customer internal resources, agencies and
external contractors/freelancers.
PROJECT MANAGER | KHOROS LLC | 2019 – 2023
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Led projects generating 7 digits in revenue, delivering SaaS implementations, CRM integrations, and
product customizations.
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Managed high-stakes projects, with full responsibility over budget, resources and scope, directly
advising executives (in-house and client) on project exceptions and strategic decisions.
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Drove internal efficiency and cost control by optimizing project management tools and processes,
and implementing OKR-driven improvements.
PRODUCT PROJECT MANAGER | BIGPOINT GMBH | 2018 – 2019
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Managed deliveries with weekly cadence for Bigpoint’s flagship game Farmerama (revenue
~1.4M/month), including content generation and design, art, development, mechanics and quality
assurance. Liaised between internal stakeholders and external agencies.
HEAD OF CUSTOMER OPERATIONS | BIGPOINT GMBH | 2014 – 2018
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Ran the Customer Care and International Community Management Team of 16 management level
direct reports and 67 agents. Managed internal company projects, especially the implementation of
GDPR compliance in Germany and the switch from functional to projectized approach. Implemented
the feedback/survey systems and defined KPIs to feed the management dashboard in Tableau.
Increased NPS Score in +31 points in of 14 months.
PROJECT MANAGER | TAM AVIAÇÃO EXECUTIVA | 2007 – 2014
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Managed 60+ aircraft modification projects, from initial discovery to final delivery and certification.
Pioneered in designing, executing and certifying the installation of broadband internet connection in
business jets in Latin America. Spearheaded the market expansion of airborne surveillance systems
from Controp Precision Systems for Brazilian Police Force and Military.
Education and Certifications
PRINCE2® PRACTITIONER CERTIFICATION | 2022 | AXELOS
(PRojects IN Controlled Environments)
BWL/BUSINESS ADMINISTRATION AND FINANCES | 2019 | STUDIENGEMEINSCHAFT
DARMSTADT
PROJECT MANAGEMENT | 2013 | FUNDAÇÃO GETÚLIO VARGAS
Additional Information
ENGLISH – NATIVE/BILINGUAL LEVEL
PORTUGUESE – NATIVE/BILINGUAL LEVEL
GERMAN – FLUENT/B2+ LEVEL
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