Designed and built an app from scratch for New Story Charity using Ruby, Ruby on Rails, PostgreSQL, JavaScript, HTML, CSS, Bootstrap, Google Authentication API, and YouTube API. To record and upload videos, schedule email deliveries, send with customized real-time video messages to donors improving the user experience after donating.
Working at Google through QualiTest I performed detailed linguistic analysis to launch Google Home device in Brazil (Portuguese), Thailand (English) and the Philippines (English). Presented actionable results, to the engineering team to meet quality standards, to launch the device and features. Re-evaluate data quality after launch to improve user experience.
Performed data analysis to identify UI/UX optimization opportunities and defined user needs across multiple countries for Google Search and Google Assistant engineer teams to develop.
Performed code reviews, completely paired development, and provide constructive feedback to engineering teams to increase the quality of the software solutions deployed.
Use Machine Learning models to improve Natural Language Processing system
Test software features using A/B and regression testing. Serve as an expert rater for specific products for engineers working on improving software features and reliability
Manage and lead multiple projects to drive technical decisions with various sized customer stakeholder groups.
Train and support new teams and hires in Mountain View, CA. Mexico City and Austin, TX. on-site and remotely.
Work with a wide range of systems, processes, and technologies to capture, document, analyze requirements, and solve problems from end-to-end.
Triage over 100 bugs to many teams for Google Assistant and Google Search. Helped the QA team clean up a backlog of more than a thousand bugs.