Renallen Buenaventura

Renallen Buenaventura

$8/hr
Operations management, admin support, customer service & digital marketing
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Malolos, Bulacan, Philippines
Experience:
3 years
About

I am a detail-oriented and results-driven professional with a Bachelor’s Degree in Business Administration – Operations Management (Cum Laude), bringing strong experience in operations, virtual assistance, human resources, and client support. Over the past few years, I have built a versatile career that combines both technical and people-oriented skills, allowing me to adapt to diverse roles and consistently deliver high-quality results.

My professional journey began at Rise Commerce, where I started as a Virtual Assistant and was promoted to Operations Manager after demonstrating strong leadership and performance. In this role, I managed a team of product listers, delegated tasks, and ensured accuracy and efficiency in daily operations. I was responsible for creating compelling product copy, managing advertising campaigns, collaborating with suppliers for competitive pricing strategies, and providing customer support across multiple platforms. I also gained valuable experience in video editing, campaign optimization, and client communication, which strengthened my ability to handle both creative and operational tasks effectively.

Alongside this, I completed an HR Internship at Worksync Solutions Corp, where I assisted with end-to-end recruitment processes including job postings, applicant screening, and initial interviews. I also prepared orientation materials, maintained applicant records, and supported administrative tasks. During this time, I gained hands-on experience with QuickBooks, created HR forms, and became familiar with government-mandated employee requirements. This broadened my understanding of business operations from an HR perspective and further developed my administrative and organizational skills.

My academic background reflects my dedication to continuous learning and excellence. I graduated with honors and consistently earned recognition as a Dean’s Lister, culminating in my Cum Laude distinction. These achievements highlight my ability to balance academic demands with practical experience, reinforcing my strong work ethic and commitment to success.

I specialize in operations management, administrative support, digital marketing, and customer service, with proficiency in tools such as Microsoft Office, Google Workspace, Trello, and QuickBooks. I thrive in dynamic environments where efficiency, attention to detail, and problem-solving are essential. I am also highly adaptable, able to learn new systems quickly, and committed to maintaining professionalism in client interactions.

What sets me apart is my ability to combine analytical thinking with creativity, ensuring that I can contribute to both process improvement and brand growth. Whether managing daily operations, supporting clients, or handling back-office tasks, I am passionate about delivering value and helping businesses succeed.

Skills
  • Technical Proficiency
  • Customer Service & Communication
  • Operations & Administration
  • Marketing & Content
  • Human Resources Support
  • Core Competencies
Languages
Get your freelancer profile up and running. View the step by step guide to set up a freelancer profile so you can land your dream job.