Remaigbe Ikhenoba

REMAIGBE FRANCES IKHENOBA LANTMANNAVAGEN, TROLHATTAN, 46160, SWEDEN | - |- linkedin.com/in/rema-ikhenoba Professional Summary Result-driven Business Analyst with years of progressive experience in analyzing and interpreting high volumes of complex data across diverse project phases, contributing to developing strategic reports and timely intelligence that propelled business success. Proven record of working with highly cross-functional internal teams to translate user needs into concise, comprehensible specifications for products with a strong focus on delivering results. Demonstrated expertise communicating complex ideas clearly and effectively across cross-functional teams and completing projects on time and on budget. Provides insightful reporting and interfaces effectively with teammates, management and key stakeholders. Meticulously pays attention to details and as such delivers solutions that exceed both user expectations and business objectives. Seeking continuous professional progress and eager to advance organizational goals and implement innovative business solutions. Core Competencies ● Data Visualization ● Data Analysis and Interpretation ● Gap Analysis and Feasibility Studies ● Process Mapping and Analysis ● Requirements Elicitation and Documentation ● Agile Software Development ● Business Development ● Business Process Improvement ● Excellent Communication Skills ● Team Collaboration Technical Skills ● Database: PostgreSQL. ● Operating Systems: Microsoft Windows Server ● Microsoft Office tools (MS word, Excel, PowerPoint) ● Jira and Confluence ● Software Development Life Cycle (SDLC) ● Collaborative tools (Slack, Teams, Zoom) ● Other Software such as Microsoft Power BI. Professional Experience/Key Achievements 10ALYTICS DATA LEARNING & STRATEGY BUSINESS ANALYST/CONSULTANT JAN 2023 - CURRENT UNITED KINGDOM ● Creating reports and visualizations using excel and power BI to track key performance indicators and measure success of campaign strategy. ● Coordinated and managed the end-to-end execution of complex IT projects, diligently aligning project activities with organizational goals, working within budgetary constraints and ensuring project deadlines are met. ● Utilizing process maps to provide clarity and enhance communication and collaboration between the technical and non-technical teams. ● Leveraged Power BI to visualize data, translate insights into actionable strategies, and facilitate data-driven decisions. ● Managed application release cycles from issue tracking (in JIRA) to system testing, and roll out. ● Implementing Confluence to enhance team communication and knowledge sharing by creating project documentation, workflows, and user stories. ● Embrace Agile principles while working on complex projects to promote open communication and adaptive planning which leads to increased team productivity and incremental development in solution deployment. ZENITH BANK PLC BUSINESS DEVELOPMENT/RELATIONSHIP MANAGER OCT 2006 – SEP 2022 LAGOS NIGERIA ● Embraced Agile scrum methodology principles in system software integration solution deployment between the bank and its top customers which involved solution deployment in phases and adaptive planning. ● Collaborated with cross-functional teams to streamline processes, resulting in a 25% reduction in average resolution time. ● Conducted regular training sessions on customer service best practices, resulting in a 15% improvement in team efficiency. ● Analyzed customer feedback and implemented process improvements, leading to 10% customer retention. ● Acted as a contact point for key accounts, resolving complex issues and ensuring high client satisfaction while improving quality of work delivered. ● Collaborated with the product development team to relay customer feedback, resulting in product enhancements and new features. Education and Training Masters of Leadership in Digitalized Organization University West MBA: Business Administration Obafemi Awolowo University Bachelor of Science: Business Administration Delta State University August 2022-Current Trollhattan, Sweden Feb 2008 - 02/2010 Osun State, Nigeria Feb 2000 - 12/2004 Delta State, Nigeria Svenska A1, Beginners Folkuniversitetet May 2023 - Current Trollhattan, Sweden