REKHA MANOCHA
New Delhi, M: -; E:-
PROFESSIONAL SUMMARY
Skillful and dedicated Executive Assistant with extensive experience in coordination, planning, and regular operational and administrative functions. Have good interpersonal, masterful problem-solver, organizational and exceptional communication skills with the ability to work in an extremely fast-paced environment. Incessant committed to the highest level of professional & personal excellence.
SKILLS / HIGHLIGHTS
Attention to detail
Effective Team Player
Results Driven / Focused
Interpersonal Skills
Excellent Communication
Multi-tasking
Organizational Skills
Proactive
Self-Starter / Quick Learner
Prioritizing
Presentable & articulate
Problem Solving
FUNCTIONAL HIGHLIGHTS
Multiple Calendar Management
Travel arrangements
Business Events organization
Board Meetings organizing
Projects Coordination
Presentations development for Executives
Resourceful with Research
Expense reports preparations
Budget Planning
Management Information System preparation
KEY ACCOMPLISHMENTS
Reduced travel cost by 35% through strategic negotiations with travel agents for airtickets, hotels and rental cars.
Enhanced efficiency by 20% (and reduced time) by effectively utilizing Mailmerge, VLookups, Pivot Tables, develop Excel macros to conserve time when conducting repetitive jobs.
Developed reports to show KPIs (key Performance Indicators) used for senior level decision making and strategic objective setting.
Efficiently handled/organized various business events and trade shows
Acted as the first point of contact for preparing presentations, reports and relevant documents (Proficient with software applications/programs).
Automated traditional filing systems to electronic filing database and complied with security requirements; also created business contacts database.
Created tracking system for better office supplies inventory control.
TECHNICAL SKILLS
MS Office Suite: Word, Excel, PowerPoint, Access, Outlook
Google Suite: Docs, Sheets, Slides, Mails, Forms, Meets/Chats
Survey Monkey
CRM /SAP
PDF / Adobe
Salesforce / SQL
Teleconferencing
EPABX/Fax/Scanning
WebEx/Google meet
Video Conferencing
PROFESSIONAL RESPONSIBILITIES
Served as central point of contact between office and the Manager
Support the Manager with day-to-day operations
Maintain daily Calendar
Manage related conflicts and coordinate for follow-up meetings
Schedule meetings & facilitate resources for IT, Catering, WebEx/G-meet/Audio/video conference;
Schedule team meetings, set up venue,
Prepare Minutes of Meeting & monitor deadlines/ follow ups;
Support to special projects w.r.t. Government entities; prepare and/or co-ordinate
Production of presentations for the Board meetings;
Coordinate domestic/international travels, flights and accommodation and travel Visas;
Prepare Travel & General Expense reports,
Maintain and track expense reimbursements;
Prepare Purchase Requisitions for the requirements of the Manager & the team;
Prepare MIS for Travel Reporting & reconcile with accounts and generate annual reports;
Liaise with cross-functional/cross-cultural teams and leadership;
Attend to phone calls, guests & visitors, directing various queries to relevant managers;
Ensure that the team is adhering to travel & HR and other administration policies; arrange for President & team’s participation in Supplier events/ Client Seminars/ Workshops; manage Business contacts database
DETAILED JOB DESCRIPTION
Calendar Management
Organized, updated and pro-actively managed executive calendars within different time zones and ensure no duplications or conflicts;
Putting up Follow-up flags, reminders and notes incorporated.
Administrative Support and Research
Effectively handled all inquiries (via email / phone) and directed as appropriate with confidentiality and professionalism.
Organized, distributed and allocated all mails and documents, for executive team.
Liaised with all internal/external departments to request/coordinate relevant information.
Supported other administrative peers during peak periods or special project work.
Conducted specialized research for leadership on various projects and consolidate into appropriate formats, report or presentations
Meeting Coordination and Preparation
Pro-actively arranged/coordinated all meeting invites and included relevant information within respective calendars.
Facilitated appropriate resources for IT, Catering, WebEx/ Audio Conference and other requirements.
Presentations/ Reports
Prepared for monthly, quarterly and annual Board Meetings, Regional meetings and Global meetings.
Coordinated, edited and formatted organizational charts, employee vacations, distribution lists and Employee directory.
Collected and tracked data, researched information, maintained files, applied due diligence ensuring accuracy.
Travel
Coordinated itineraries for Complex Domestic/International Travel (ground, air, accommodations) arrangements including private and commercial plans.
Liaise with the travel agent in planning the best possible travel route and timing for flights in order to minimize travelling time and best fare
Handled all visa requirements as necessary and negotiated deep discounts for travel where possible.
Preparation of Visa Invitation Letters for the India visit from international Business Units and preparation of sponsorship letter for the local team’s international visits
Expense / Purchase Requisitions / Work Orders / Stationery
Prepared and submitted expense statements and approvals for payment.
On-boarded and set up new vendors into the system and liaised with appropriate departments to support client and system requirements.
Preparation of Purchase requisitions
Managed inventory control levels for various departments (supplies / stationery).
Events
Planned, organized, coordinated and implemented logistics for division’s events, meetings, workshops, conferences, leadership events, both internal and external.
Provided logistic support to the customers for their visit to France/Germany for the flight demos/meetings
Budget
Compiled, maintained and monitored the department's budget for the Manager and leadership.
Identified variances, anomalies, and approvals and ensure data integrity.
EDUCATION / PROFESSIONAL QUALIFICATION
Academic Qualification :
Masters of Business Administration (Human Resources), Indira Gandhi National Open University, New Delhi, 2012
Masters of Science (Computer Science), Maharishi Dayanand University, Rohtak, 2004
Bachelor of Arts (Mathematics & Economics), Delhi University, 1992
Technical Qualification :
Honours Diploma in Information & Systems Management, Aptech Computer Education, New Delhi,1994
Post Graduate Diploma in Computer Applications, ‘A’ Level, Department of Electronics (DOEACC),Ministry of Information Technology, New Delhi, 2003
Additional Certificates :
Intensive Advance Diploma in German language, Delhi University, 1993 & 1994
‘A1’ Level French Language course, Alliance Francaise, New Delhi, 2013
Typing/Shorthand Test (English), Darya Ganj Employment Exchange, New Delhi, 2000