WORK SUMMARY
Alorica Davao
Customer Service Representative | March 2018 - December
2019
Inbound Account - Insurance Campaign
3rd party between our contractors and clients under
the warranty.
Outsourced Doers
Virtual Assistant | Jan 2020 - May 2020
Social Media Manager
Creating Portals using WordPress
Email Automations and Integration using Infusionsoft,
Active Campaign
REJEAN
CAALIM
VIRTUAL ASSISTANT
Cohen Brand Management
Freelance Virtual Assistant | July 2020 - September 2020
Creating portals using WordPress and Editing Social
Media Contents
Launchpad
Customer Service Representative | June 2020 - December 2020
CAREER OVERVIEW
I am a virtual assistant who is
knowledgeable in creating a highperforming contents in Social Media with
organized Portals. I'm also experienced in
called calling, email automation,
prospecting and Infusionsoft.
KEY COMPETENCIES
Social Media Manager
Called Caller/Appointment Setting
Team Leader
Email Automation
Content Editor
CONTACT ME AT:
Email:-Phone:-
Home address: Corner Million Flower and
Daisy St, Mintal, Davao City
Seasonal Outbound Account - Real Estate Campaign
Team Leader / Customer Support
Helping the customer to find place to live that suits
their needs and checking if they are qualified to be
transferred to the next department.
Dribbled Up
Freelance Virtual Assistant | September 2020 - December 2020
Chat Support
Tracking customers orders and placing their Order.
UpScale Agency
Virtual Assistant | January 2021 - September 1, 2021
Facebook and LinkedIn Prospecting
Lead Generator using GoHighLevel tool
Called Caller and Appointment Setter
Creating Contents for YouTube and Tiktok
ACADEMIC BACKGROUND
Holy Cross of Davao College
Bachelor of Arts| Jun 2014 - May 2019
AB English
GPA: 89.57
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Dear Hiring Manager,
REJEAN
CAALIM
I'm writing to express my interest in the Virtual Assistant
position listed. I have a experience creating large, consumerfocused health-based content portals. While much of my
experience has been in the BPO world. I understand the social
value of this sector and I am confident that my Customer
Service Representative and Virtual Assistant experience will be
an asset to your organization.
My responsibilities have includes managing social media; email
automation; integrations and the daily content editing and
production for various portals.
I have worked closely with professionals and editors to help
them tor provide the best possible information to a consumers
audience of participant. I have also helped editors to use their
content to write user-friendly and easily comprehensible text.
Experience has taught me how to build strong relationships
with all departments in an organization. I have the ability to
work within a team as well as cross-team. I can work with web
engineers to resolve technical issues and implement technical
enhancements.
I am confident working with development departments to
implement design and functional enhancements, as to monitor
site statistics and conduct search engine optimization.
Thank you for your consideration.
Best Regards,
Rejean M. Caalim