Reinalyn Oreto

**Admin Assistant / Bookkeeper                          **

·       Organize, categorize, prioritize, and even respond to emails in behalf of client.

·       Handle day-to-day tasks of scheduling, coordinating appointments, and setting reminders.

·       Successfully managed and arranged various tasks or activities to ensure smooth execution.

·       Responsible for the company billing for monthly collections.

·       Manages payroll of employees.

·       Encashment of check for payroll and payment for suppliers.

·       Prepares cash for distribution.

·       Maintains payroll accounts / reversal of payroll entries

·  Receives quotations, proposals and applicants.

·  Keep all delivery receipts, official receipts, bills, other letters needed for weekly filing.

·  Verifies the Purchase Orders, checks the validity and accuracy of receiving reports, and prepares the vouchers for check payment.

Customer Service Representative

·    Resolve customer inquiries

·    Technical support

·    Problem-solving

eBay Lister / Store Manager

·    Fulfill orders using DSM Tool and AutoDS, source items in Amazon, Home Depot, Walmart, Lowes, and Sportsmanguide.

•          Find profitable items using Zik Analytics.

•          Knowledge in using cash back (Ebates and Giving Assistant) before ordering the items from the source

•          CSR Email Management. Answer all customer queries and questions.

•          Handle returns and open cases on eBay.

•          Monitor / Update tracking number.

•          Cancel order and source items for unfulfilled orders.

•          Knowledge of Microsoft Excel and Google Sheets.

•          Monitor all awaiting shipment orders and make sure that tracking numbers are uploaded promptly within the stated handling time.

•          Revise all the listing no sales items from more than 30 days ago and the less than 10 views that are 7 days live, to improve the sales of the store.