Reinaldo Franks

Trilingual professional with focus on customer relations and LATAM market

I speak Portuguese and Spanish fluently, and I have an intermediate level of English. I have solid experience in commercial management, customer support, consultative sales, and technical assistance, working across on-site, hybrid, and remote environments.

🧩 My background includes:

• Customer Success and Support

• Inside Sales and After-sales

• Pipeline management and international negotiations

• Tools such as CRM systems, Zendesk, Salesforce, and others

I work well with both B2B and B2C clients, using an empathetic and solution-driven approach. I value clear communication, humanized service, and continuous improvement in support, sales, and retention processes.

🔍 Open to job opportunities (on-site, hybrid, or remote) in:

• Customer Support

• Customer Success

• Inside Sales

• Commercial Assistance

• Client Relations

📍 Brazil or international roles