Reina Mae Rose

Hello there! I am Reina. I am a hard-working, reliable, and creative professional looking to use my interpersonal skills to deliver swift resolutions while building customer relationships. My upbuilding goal is not only to get more customers but to give the best of my ability to provide customer satisfaction and effective customer service. Strive in fast-paced virtual environments with standard procedures and practices to exceed customer expectations. I am sure I can be of help to you and your company’s business needs.

I am ambitious in creating exceptional administrative skills that provide top-level client support ensuring result-oriented success. Being an aspirational customer service advocate, I set a new standard for the organization of their expense reports and beyond. I express my compassion and empathy thru creating elite strategic solutions for solving problems and addressing unsatisfactory customer experiences. Streamlining virtual reports and details for the satisfaction of your clients will give a respected image of your company within the business society.

Acquiring my experience as an office professional for more than 10 years, I am trained to be detail-oriented with excellent interpersonal, planning, and customer service skills. I also have a keen eye for creativity in designs. As a continuous learner, I exposed myself to substantial training in General Virtual Assistant at the Department of Information and Communication Technology, I learned many new things to explore. 

I provide the following services as a general virtual assistant:

• Virtual Bookkeeping
• General Virtual Assistance / Administrative Work
• Email Handling and Appointment Setter
• Web Research and Data Entry

I am fully computer literate with proficiency in using Microsoft Office Tools such as Excel, Word, PowerPoint, and Outlook. I have also done my work using Canva, Google Suites, Trello, Calendly, Airtable, Creator Studio, and Clockify. 

I am willing to be trained and be challenged with new opportunities to enhance and unleash any new skills needed to support your business. 

Looking forward to working with you in growing your business.