Rehan Zafar

REHAN ZAFAR House# 282, Street 15, Block A, Media Town, Rawalpindi. - rehanzafar360@ yahoo.com Linked In: https://pk.linkedin.com/in/rehan-zafar-b Objective: To advance within personnel in order to boost economic value as well as distributive values and abilities of any organization. Intended exceeding results and achievements to be fulfilled and all accomplishments to be recognized and evaluated within the market competitiveness of given authorities’ bodies and allocations. Experience: Zones LLC. September 2017 till present Location: Islamabad Job Title: Manager, Purchasing Roles and Responsibilities: Customer Relationship Management, Analyzing Current & Upcoming opportunities, Maintaining Statuses & Records, Monthly & Quarterly Reports, Document Control Auditing, Recruit Training Plans, Renewal Quoting (For All MFG./ Pub) Order Processing, Logistics and distribution management, Warehouse stock allocation, Price negotiation for SPA (Special Pricing Agreement). Tools: CRM, AX, SAP, MS Excel, MS Office, Power Point, Outlook, Microsoft CRM, SX, Trend. Addon: Getting certification for Supply Chain Management from Institute for Supply Management. Ovex Technologies (En Pointe Technologies) May 2014-Septmember 2017 Location: Islamabad Job Title: Account Co-Ordinator Roles and Responsibilities: Compensate managers, account executives and all salespeople engaged in the Service Registration/ Activation. Resolve discrepancies in registrations. Ensure that all contractual terms and conditions comply with standard or approved business practices. Retrieve registration confirmations from vendors. Resolving inconsistency of registration data from vendors/ manufacturers side like erroneous serial numbers, part numbers, purchase dates and customer contact etc. Gathering missing information from Sales Rep and internal departments. Suggesting Sales Reps to generate RMA (Return Material Authorization) for incompatible warranty. Compensate managers and all salespeople engaged in the Service Renewal. Resolve discrepancies in contracts. Coordinate the renewal and extension of Expiring Agreements/ contracts. Develop the scope and specifications for professional services and other engagements. Proactively manage customer information including additions, moves, and changes up to date within the contract and asset database. Draft and negotiate Service Agreements/ contracts with partners and clients. Page 1 Protégé’ Global (Medical Lien Management) (California) March 2013- May 2014 Location: Islamabad Job Title: Team Co-Ordinator and Appeals Expert Roles and Responsibilities: Outstanding Billing collection and sending/ responding appeals on Insurance carrier’s objections. Bills reviewing and make their status close through negotiation. Handling data & mails of adjusters (Nurse Case Handler) and Defense Attorneys of insurance companies. Updating data for files through guidance of WCAB (Worker Compensation Appeal Board) and Insurance Carrier in California. Proper training course for new recruits. Net-Tech (Royal Cars Taxi Service) (UK Ltd) March 2012- January 2013 Location: Islamabad Job Title: Senior Customer Correspondent Roles and Responsibilities: Handling customers, solving their queries. Handling data & e-mails of customers. Making & confirming customer’s bookings. Proper commanding on best cab service software in UK. Proper training course for new recruits. Alpha Solutions (UK Ltd) July 2011- February 2012 Location: Rawalpindi Job Title: Team Co-Ordinator Roles and Responsibilities: Expanded sales team from 50 to 69 representatives. Increased division revenues for each sales associate. Expanded sales to include mass market accounts. H Square Advertisers March 2010- June 2011 Location: Rawalpindi Job Title: Graphic Designer Roles and Responsibilities: Handling projects and designs them on given time individually. Make sure that the design and work is up to the customer demand. Giving proper training and guidance to new recruits. Lords’ Telecom (ZH Associates) April 2019 – September 2019 Location: Rawalpindi Job Title: Customer Sale Representative Roles and Responsibilities: Achieved target of appointments individually and in team collaboration. Increased number of appointments individually to 20 appointments a day. Page 2 Education The City School - Location: Rawalpindi O -level (Ordinary Level) English Grammar and literature, Sciences (Add. Sciences), Fine Arts Sketching, Classical Studies, French/ German, Business Studies, I. T, History, Mathematics. Rawalpindi Collage of Commerce - Location: Rawalpindi HSSC (Higher Secondary School Certificate) Punjab University English, Urdu, Islamic Studies, Physics, Statistics, Economics, Mathematics, Computer Sciences. 2013 Location: Rawalpindi BSC (Bachelor’s in science) Mathematics, Statistics, Economics. Computer Skills • Operating Systems: Windows -2000/ XP/ Vista • Microsoft Office. • Internet Browsing. • Typing Speed 40 wpm. • Graphic & Web Designing (Corel draw, Photoshop) (CS 2,5), In page and Macromedia) • Audio & Video editing. • Networking and IT (Information Technology) Page 3